Email Cluster B Status

In Maintenance

Updated Sunday, August 16th, 2009 at 3:45 AM ET
2009-08-16 at 7:45 UTC - Other time zones

OpenSRS Email Service - Cluster B has a 3-hour maintenance window starting now. (08:00 UTC).

We are scheduling a 3-hour emergency maintenance window for OpenSRS Email Cluster B on Sunday, August 16, 2009 UTC. Within this window, we will be shutting down the cluster for a period of approximately 2 hours to perform necessary maintenance. The additional hour will be used for testing and quality assurance.

Our Operations team has detected a hardware failure on a redundant component of our NetApp Storage device. Currently there is no impact to your services or the cluster performance. We are 100% online. In order to minimize any risks to our customers we are exercising extreme caution in repairing this component. Thus, we will be performing a complete shutdown of the cluster before proceeding with our work.

Service Impact:
OpenSRS Email Cluster B will be offline. Customers will have no access to their mailboxes via IMAP, POP and Webmail. Provisioning services and inbound/outbound mail will also be unavailable. Inbound mail will be remotely queued for delivery once the window is complete.

We are scheduling a 3 hour window as a precaution, however we do not expect to utilize the whole window.