Domain Service Status

Online

Updated Saturday, June 5th, 2010 at 9:50 PM ET
2010-06-06 at 1:50 UTC - Other time zones

OpenSRS Domains Service is now fully restored.

Incident Summary:

2010-06-05 17:15 UTC: Our monitoring systems first alerted our Network
Operations Centre staff to the presence of slow connections to a
number of services and network systems .

2010-06-05 17:30 UTC: Operations staff become involved and started
working on the incident.

2010-06-05 17:45 UTC: A large number of alerts continued to show that
core network components were overloaded. Incoming traffic to our
Canadian datacenter location was more than quadruple the normal peak
traffic level. This spike in traffic saturated our upstream links. The
incident was labeled Critical and was escalated to the Executive
level.

2010-06-05 18:00 - 20:00 UTC: Using various traffic routing strategies
over primary and backup data links, our Operations staff managed to
balance all incoming data streams to our datacenter, easing pressure
on a number of core network components. After identification and
analysis, network elements were configured to drop unwanted traffic at
the network edges.

2010-06-05 20:00 - 22:00 UTC: Services delivered out of our Canadian
Toronto Datacenter were returning to normal.

2010-06-05 22:00 - 00:00 EDT: Operations staff noted that the
intensity of the unwanted incoming traffic was decreasing.

2010-06-06 01:00 UTC: Operations staff noted that the attack signature
disappeared completely from incoming data streams.

This update is related to