Email Cluster A Status

Degraded

Updated Sunday, January 11th, 2009 at 1:02 AM ET
2009-01-11 at 5:02 UTC - Other time zones

All customers have access to their mailboxes and can send/receive mail.

We have fully tested and restored the previously affected mailstores. No mail or data was lost.

Mail that we've been queuing is now being delivered. With just under one million messages to deliver this process will take several more hours. Spam messages will be delivered to spam folders after the main queue has been cleared.

While services have been fully restored, we will be leaving the status as degraded until all inbound mail has been delivered and we are sure that the system is handling prime time load (as Europe wakes up).

Our technical team will be conducting a thorough root cause analysis with our storage vendor Netapp. We will provide you with an incident summary by end of business day Monday.

This update is related to