Email Cluster A Status

Degraded

Updated Sunday, January 11th, 2009 at 10:46 AM ET
2009-01-11 at 14:46 UTC - Other time zones

All systems are now normal other than a small queue of inbound messages still to be delivered to about 10% of users. Once this is complete we will be returning Cluster A to "Online" status.

Note that delivery of queued spam messages to spam folders will continue for several hours.

We will now begin conducting a thorough root cause analysis with our storage vendor Netapp in order to provide you with an incident summary by end of business day Monday.

Once again, we apologize to you and your customers for the inconvenience.

This update is related to