Status archive for October, 2008
.cn is Offline
The .CN registry just let us know that they are having connectivity issues. This started at approximately 10:30 UTC. They are working to resolve it. All reseller accounts have a default setting for queuing orders. These reseller accounts will have their requests queued for delivery once this is resolved. Resellers who have deselected the option to queue orders will have requests fail at this time.
This update is related to Incident 3372
.biz is Offline
The .BIZ registry just let us know that they are having connectivity issues. This started at approximately 10:30 UTC. They are working to resolve it. All reseller accounts have a default setting for queuing orders. These reseller accounts will have their requests queued for delivery once this is resolved. Resellers who have deselected the option to queue orders will have requests fail at this time.
This update is related to Incident 3372
.us is Offline
The .US registry just let us know that they are having connectivity issues. This started at approximately 10:30 UTC. They are working to resolve it. All reseller accounts have a default setting for queuing orders. These reseller accounts will have their requests queued for delivery once this is resolved. Resellers who have deselected the option to queue orders will have requests fail at this time.
This update is related to Incident 3372
Domain Service is Degraded
12:55
Please note, that at the moment there is a queue of approval emails for transfers, authorization codes and domain passwords for OpenSRS Domains Provisioning and Management. Our Operations team has just added more servers to handle the increased load. They estimate that all email messages will be delivered in the next 5 - 6 hours.
We apologize for the inconvenience to you and your customers.
15:43
The new servers have distributed the load. All new approval requests are now being processed. There is still a queue of messages that are still being delivered. Selected servers are out of the pool to allow them to be flushed. Our Operation team estimates this process will take a few hours to complete. In the meantime, we are processing new orders without delay.
This update is related to Incident 3554