Status archive for January, 2009
.eu is In Maintenance
The .EU registry has a scheduled maintenance for the next 5 hours. (Starting at 17:00 UTC).
Service Impact:
Domain provisioning and WHOIS will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete. Domains will continue to resolve normally.
.ca is Online
The .CA registry maintenance is complete.
.ca is In Maintenance
The .CA registry has a scheduled maintenance for the next 30 minutes. (Starts at 15:00 UTC).
Service Impact:
Domain provisioning and WHOIS will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete. Domains will continue to resolve normally.
Storefront is Online
Storefront services are online. Our Operations team identified and addressed the cause of the intermittent connection issue which some Resellers may have experienced this morning. We apologize for the inconvenience.
Incident Summary:
This morning Network Operations Centre (NOC) monitoring noted intermittent timeout issues for Resellers attempting to connect to Storefront. Our operations team was engaged to investigate at approximately 9:00 AM EST. The number of timeouts increased significantly around 11:00 AM EST. We listed the services as degraded. At this time, we were able to identify the source of the connection usage and began addressing accordingly. Connections were functioning regularly by noon, however, we left the service in degraded while we closely monitored. The service was returned to online at 12:35 PM EST.
This update is related to Incident 4784
Domain Service is Online
All Domains services are online. Our Operations team identified and addressed the cause of the intermittent connection issue (for both the RWI and API) which some Resellers may have experienced this morning. We apologize for the inconvenience.
Incident Summary:
This morning Network Operations Centre (NOC) monitoring noted intermittent timeout issues for Resellers attempting to connect to OpenSRS services via RWI or the API. Our operations team was engaged to investigate at approximately 9:00 AM EST. The number of timeouts increased significantly around 11:00 AM EST. We listed the services as degraded. At this time, we were able to identify the source of the connection usage and began addressing accordingly. Connections were functioning regularly by noon, however, we left the service in degraded while we closely monitored. The service was returned to online at 12:35 PM EST.
This update is related to Incident 4784
Domain Service is Degraded
Our Operations and NOC (Network Operations Center) teams are testing a solution to the intermittent connection issue. We should have a positive update shortly.
This update is related to Incident 4784
Storefront is Degraded
Our Network and Operations teams are investigating high connections to the OpenSRS environment and have identified the source. We are working to resolve the issue as quickly as possible. Reports of intermittent timeouts began around 9:00 am EST. Our Operations team began investigating this and noted an increase of timeout errors around 11:00 am EST.
This update is related to Incident 4784
Domain Service is Degraded
Our Network and Operations teams are investigating high connections to the OpenSRS environment and have identified the source. We are working to resolve the issue as quickly as possible. Reports of intermittent timeouts began around 9:00 am EST. Our Operations team began investigating this and noted an increase of timeout errors around 11:00 am EST.
This update is related to Incident 4784
Storefront is Degraded
We are investigating an intermittent timeout issue for Storefront customers. Resellers may experience a timeout when making connection attempt.
This update is related to Incident 4784
Domain Service is Degraded
We are investigating an intermittent timeout issue for customers using the RWI and the API. Resellers may experience a timeout when making connection attempt.
This update is related to Incident 4784