Status archive for April, 2009

Domain Service is In Maintenance

Updated Thursday, April 30th, 2009 at 7:45 PM ET
2009-04-30 at 23:45 UTC - Other time zones

There is a 1 hour maintenance for OpenSRS Reporting (Formerly called "Insight") starting now (Friday, May 1st, 2009: 00:00 UTC). This time will be used to make changes to the database.

Service Impact:
OpenSRS (Insight) Reporting will not be available. No reporting data will be lost. All other OpenSRS Domains services are fully available. OpenSRS Email Reporting via the Mail Administration Center (MAC) is not affected.

.cn is Online

Updated Thursday, April 30th, 2009 at 10:24 AM ET
2009-04-30 at 14:24 UTC - Other time zones

.CN services are online. The intermittent connection issues which you may have experienced are resolved. We will continue to closely monitor the service.

This update is related to

.cn is Degraded

Updated Thursday, April 30th, 2009 at 9:59 AM ET
2009-04-30 at 13:59 UTC - Other time zones

Our NOC monitoring system shows alerts for .CN services. Customers may experience intermittent timeouts for Whois lookups and ordering. We contacted the registry and continue to investigate.

.CN domains continue to resolve.

This update is related to

.name is Online

Updated Wednesday, April 29th, 2009 at 8:16 AM ET
2009-04-29 at 12:16 UTC - Other time zones

.NAME services are back online. Versign implemented a fix for the intermittent connection issues which we were experiencing. We will provide an incident summary within this post by end of business day.

Incident Summary: (23:00 UTC)
Verisign advised that they are investigating the root cause of the 30 minute degraded service experienced this morning. At this time, we have no further details to add.

This update is related to

.tv is Online

Updated Wednesday, April 29th, 2009 at 8:15 AM ET
2009-04-29 at 12:15 UTC - Other time zones

.TV services are back online. Versign implemented a fix for the intermittent connection issues which we were experiencing. We will provide an incident summary within this post by end of business day.

Incident Summary: (23:00 UTC)
Verisign advised that they are investigating the root cause of the 30 minute degraded service experienced this morning. At this time, we have no further details to add.

This update is related to

.cc is Online

Updated Wednesday, April 29th, 2009 at 8:15 AM ET
2009-04-29 at 12:15 UTC - Other time zones

.CC services are back online. Versign implemented a fix for the intermittent connection issues which we were experiencing. We will provide an incident summary within this post by end of business day.

Incident Summary: (23:00 UTC)
Verisign advised that they are investigating the root cause of the 30 minute degraded service experienced this morning. At this time, we have no further details to add.

This update is related to

.name is Degraded

Updated Wednesday, April 29th, 2009 at 7:58 AM ET
2009-04-29 at 11:58 UTC - Other time zones

We have contacted Versign to investigate intermittent connection issues for .NAME services. Customers may experience timeouts when placing orders and requesting whois lookups.

Domains continue to resolve.

This update is related to

.tv is Degraded

Updated Wednesday, April 29th, 2009 at 7:56 AM ET
2009-04-29 at 11:56 UTC - Other time zones

We have contacted Versign to investigate intermittent connection issues for .TV services. Customers may experience timeouts when placing orders and requesting whois lookups.

Domains continue to resolve.

This update is related to

.cc is Degraded

Updated Wednesday, April 29th, 2009 at 7:55 AM ET
2009-04-29 at 11:55 UTC - Other time zones

We have contacted Versign to investigate intermittent connection issues for .CC services. Customers may experience timeouts when placing orders and requesting whois lookups.

Domains continue to resolve.

This update is related to

.com is Online

Updated Saturday, April 25th, 2009 at 9:45 PM ET
2009-04-26 at 1:45 UTC - Other time zones

The .Com registry maintenance is complete.

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