OpenSRS Status

There is a 5-hour .mobi maintenance starting now (15:00 UTC).

Service Impact:
Domain provisioning and Whois will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete. Domains will continue to resolve.

There is a 5-hour .EU registry maintenance starting now (16:00 UTC).

Service Impact:
Domain provisioning and Whois will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete. Domains will continue to resolve.

We are extending OpenSRS Email Cluster B maintenance window for an additional hour. We will use this time to finalize our testing.

During the window our Technical Operations (Ops) team has been working closely with the NetApp Storage team to resolve a number of minor issues after we replaced the faulty hardware component. There is one minor anomaly that we are investigating and testing. We have been assured that the data is fine and we should be able to move to the next steps shortly.

The next steps are to carefully bring the cluster back up with full monitoring and test each of the service elements (IMAP, POP, Webmail, etc.). Our Network Operations Center and Technical Support teams will do this. Once we have confirmation that all systems are up and tested well, we will let you know. We may not need the full hour, but we want to ensure full testing is completed.

We apologize for the inconvenience to you and your customers.

OpenSRS Email Service - Cluster B has a 3-hour maintenance window starting now. (08:00 UTC).

We are scheduling a 3-hour emergency maintenance window for OpenSRS Email Cluster B on Sunday, August 16, 2009 UTC. Within this window, we will be shutting down the cluster for a period of approximately 2 hours to perform necessary maintenance. The additional hour will be used for testing and quality assurance.

Our Operations team has detected a hardware failure on a redundant component of our NetApp Storage device. Currently there is no impact to your services or the cluster performance. We are 100% online. In order to minimize any risks to our customers we are exercising extreme caution in repairing this component. Thus, we will be performing a complete shutdown of the cluster before proceeding with our work.

Service Impact:
OpenSRS Email Cluster B will be offline. Customers will have no access to their mailboxes via IMAP, POP and Webmail. Provisioning services and inbound/outbound mail will also be unavailable. Inbound mail will be remotely queued for delivery once the window is complete.

We are scheduling a 3 hour window as a precaution, however we do not expect to utilize the whole window.