Status archive for October, 2009

.uk is Online

Updated Tuesday, October 27th, 2009 at 5:06 PM ET
2009-10-27 at 21:06 UTC - Other time zones

We are noticing occasional intermittent timeouts for .uk look-ups and new orders. .UK services are available. The work-around is to resubmit your requests. We are in contact with Nominet to investigate and continue to closely monitoring services.

Domains continue to resolve.

Update (October 28, 2009 01:04 UTC)
All services for .UK are online. Our NOC team reports that there have been no recurrences of the intermittent timeout in the last hour. We continue to monitor for changes.

This update is related to

Tucows Website Builder is Online

Updated Tuesday, October 20th, 2009 at 2:50 PM ET
2009-10-20 at 18:50 UTC - Other time zones

Website Builder is online. We are investigating with our vendor and will provide an incident summary once it is available.

Incident Summary: (Updated October 27, 2009)
Our Website Builder vendor advised that they encountered a minor server outage which caused Website Builder services to be unavailable. Their technical teams resolved it, we tested and confirmed it online.

This update is related to

Tucows Website Builder is Offline

Updated Tuesday, October 20th, 2009 at 2:24 PM ET
2009-10-20 at 18:24 UTC - Other time zones

We are investigating issues connecting to Website Builder systems. At this time, services are unavailable.

This update is related to

.org is Online

Updated Saturday, October 17th, 2009 at 3:00 PM ET
2009-10-17 at 19:00 UTC - Other time zones

The .ORG registry maintenance is complete.

.org is In Maintenance

Updated Saturday, October 17th, 2009 at 10:45 AM ET
2009-10-17 at 14:45 UTC - Other time zones

There is a 4-hour .ORG registry maintenance starting now (15:00 UTC)

Service Impact:
Domain provisioning and Whois will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete. Domains will continue to resolve.

.es is Online

Updated Saturday, October 17th, 2009 at 5:49 AM ET
2009-10-17 at 9:49 UTC - Other time zones

.ES services are available. Our Network Operations team tested connectivity to the registry and confirm that Resellers can order and make changes.

The .es registry has not yet responded regarding their investigation into the issue. We continue to closely monitor services.

This update is related to

.es is Offline

Updated Saturday, October 17th, 2009 at 4:55 AM ET
2009-10-17 at 8:55 UTC - Other time zones

We are experiencing connection issues with the .ES registry. We contacted the registry to request investigation. As it is outside their business hours, resolution may take some time.

Resellers will not be able to order or make changes for .ES services. Domains will continue to resolve,

This update is related to

.tv is Online

Updated Friday, October 16th, 2009 at 1:00 AM ET
2009-10-16 at 5:00 UTC - Other time zones

The .TV maintenance is complete.

.cc is Online

Updated Friday, October 16th, 2009 at 1:00 AM ET
2009-10-16 at 5:00 UTC - Other time zones

The .CC maintenance is complete.

.cc is In Maintenance

Updated Thursday, October 15th, 2009 at 8:45 PM ET
2009-10-16 at 0:45 UTC - Other time zones

There is a 4-hour .CC registry maintenance starting now (01:00 UTC).

Service Impact:
Domain provisioning and Whois will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete. Domains will continue to resolve.