Status archive for January, 2010
.org is Online
The .ORG registry maintenance is complete.
.org is In Maintenance
The .ORG registry has a scheduled maintenance on starting now (15:00 UTC).
Service Impact for Resellers:
Domain provisioning and Whois will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete.
Service Impact for End-users:
Domains will continue to resolve.
Storefront is Online
The Payment systems vendor maintenance is complete.
Domain Service is Online
The Payment systems vendor maintenance is complete.
Storefront is In Maintenance
Our Payment System Vendor has a scheduled maintenance starting now (00:00 UTC). They will be using this time to implement software upgrades.
Impact for Storefront customers:
Your customers may encounter intermittent issues making payments for services.
OpenSRS services will be fully available. All domains will continue to resolve.
Our Technical Support is available if you have any questions (reseller.support@tucows.com)
Domain Service is In Maintenance
Our Payment System Vendor has a scheduled maintenance starting now (00:00 UTC). They will use this time to implement software upgrades.
Impact for OpenSRS Resellers using RWI:
During this time, payment systems may be intermittently slow or unavailable. Resellers may be unable to deposit money via credit card.
OpenSRS services will be fully available. All domains will continue to resolve.
Our Technical Support is available if you have any questions (reseller.support@tucows.com)
.uk is Online
Services for .UK are online. We were experiencing a very intermittent timeout for domain look-up. The registry is investigating our reports and log files.
Incident summary:
After the .UK registry maintenance, our NOC team noted intermittent alerts for .uk on our Network Monitoring system. We advised Resellers of the intermittent issue at 09:43 ET/14:43 UTC. Technical teams reviewed the logs and provided the details to the registry. The alerts decreased, then cleared by 12:11 ET/17:11 UTC. The registry's development team is reviewing our reports.
This update is related to Incident 10177
.uk is Degraded
Customers may continue to experience very intermittent timeouts with .UK domain look-ups. We continue to test and see that orders/changes are being processed. We will keep you informed.
This update is related to Incident 10177
.uk is Degraded
We are investigating intermittent .uk look-up errors. All other .Uk transactions are working well (ordering, changes). We are in contact with the registry and our development team is engaged.
This update is related to Incident 10177
.uk is Online
The .UK registry maintenance is complete.