Status archive for February, 2010

Domain Service is Online

Updated Friday, February 26th, 2010 at 3:01 PM ET
2010-02-26 at 19:01 UTC - Other time zones

We encountered a brief power outage at OpenSRS headquarters. Only our Technical Support's ticketing and phone systems were temporarily unavailable. All other services were fully online.

.org is Online

Updated Wednesday, February 24th, 2010 at 2:45 PM ET
2010-02-24 at 18:45 UTC - Other time zones

.ORG services are online. We continue to investigate the cause of the high connections for .ORG. Resellers may have encountered timeouts with new/change requests.

Incident Summary:

Incident times: 18:03 UTC / 1:03 PM ET - 1:45 PM ET/18:45 UTC
On February 24, 2010, Resellers may have encountered intermittent connection issues during a 45-minute window. Our technical teams conducted analysis and contacted the registry. The connection issues dissipated. Services were restored.

This update is related to

.org is Degraded

Updated Wednesday, February 24th, 2010 at 2:03 PM ET
2010-02-24 at 18:03 UTC - Other time zones

We are investigating an issue with .org services. Customers may encounter intermittent connection issues.

Update: (18:29 UTC/13:29 ET)
We continue to investigate connection issues with the .ORG registry. We contacted the registry. Our technical teams are testing connections and reviewing the timeouts.

This update is related to

.eu is Online

Updated Monday, February 22nd, 2010 at 2:33 AM ET
2010-02-22 at 6:33 UTC - Other time zones

All .EU services have been restored.

This update is related to

.eu is Offline

Updated Monday, February 22nd, 2010 at 1:19 AM ET
2010-02-22 at 5:19 UTC - Other time zones

We are investigating connection issues with the .eu Registry. Our network operations team has contacted the Registry and are investigating. All services for .eu are unavailable.

Domains continue to resolve.

.com is Online

Updated Saturday, February 20th, 2010 at 9:45 PM ET
2010-02-21 at 1:45 UTC - Other time zones

The .COM registry maintenance is complete.

.net is Online

Updated Saturday, February 20th, 2010 at 9:45 PM ET
2010-02-21 at 1:45 UTC - Other time zones

The .NET registry maintenance is complete.

.net is In Maintenance

Updated Saturday, February 20th, 2010 at 8:45 PM ET
2010-02-21 at 0:45 UTC - Other time zones

VeriSign has a 45-minute registry maintenance window for .NET starting now (01:00 UTC).

Service Impact for Resellers:
Domain provisioning and Whois will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete.

Service Impact for End-users:
Domains will continue to resolve.

.com is In Maintenance

Updated Saturday, February 20th, 2010 at 8:45 PM ET
2010-02-21 at 0:45 UTC - Other time zones

There is a 45-minute .COM registry maintenance starting now (01:00 UTC).

Service Impact for Resellers:
Domain provisioning and Whois will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete.

Service Impact for End-users:
Domains will continue to resolve.

.es is Online

Updated Saturday, February 20th, 2010 at 7:00 PM ET
2010-02-20 at 23:00 UTC - Other time zones

The .ES registry maintenance is complete.