Status archive for July, 2010
.net is Online
The .Net registry maintenance is complete.
.com is Online
The .Com registry maintenance is complete.
.com is In Maintenance
There is a 45 minute .COM registry maintenance on starting now. (01:00 UTC).
Service Impact for Resellers:
Domain provisioning and Whois will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete.
Service Impact for End-users:
Domains will continue to resolve.
Storefront is In Maintenance
We are scheduling a two hour network maintenance window starting now (01:00 UTC). We are taking advantage of a VeriSign .com and .net maintenance window in order to conduct some of our own database optimizations.
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Service Impact:
OpenSRS Services will be affected for approximately one hour within the two hour maintenance window.
Impact for Resellers:
The following services will be unavailable for approximately one hour within the two hour window:
* Storefront Management (includes ordering, renewals, deletion and management of domain names)
* Domain look-ups
Whois services will remain available. All domains will continue to resolve.
Impact for End-users:
Domains will continue to resolve.
Domain Service is In Maintenance
We are scheduling a two hour network maintenance window starting now. (01:00 UTC) We are taking advantage of a VeriSign .com and .net maintenance window in order to conduct some of our own database optimizations.
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Service Impact:
OpenSRS Services will be affected for approximately one hour within the two hour maintenance window.
Impact for Resellers:
The following services will be unavailable for approximately one hour within the two hour window:
* OpenSRS Provisioning and Management (includes the RWI and API: ordering, renewals, transfers, deletion and management of domain names)
* Domain look-ups
* Storefront Management (includes ordering, renewals, deletion and management of domain names)
* Provisioning of Digital Certificates (SSL), Managed DNS and Website Builder.
If you have queuing enabled, requests submitted prior to the window will be processed once the maintenance is complete.
The following will remain available: Whois services, Parked Pages and Managed DNS zone resolution. All domains will continue to resolve.
Impact for End-users:
Domains will continue to resolve. Domain Management will be unavailable temporarily.
.net is In Maintenance
There is a 45 minute .NET registry maintenance on starting now. (01:00 UTC)
Service Impact for Resellers:
Domain provisioning and Whois will be unavailable. Customers who have enabled provisioning queuing will have their orders queued until this complete.
Service Impact for End-users:
Domains will continue to resolve.
Tucows Website Builder is In Maintenance
We are scheduling a two hour network maintenance window starting now (01:00 UTC). We are taking advantage of a VeriSign .com and .net maintenance window in order to conduct some of our own database optimizations.
Service Impact:
OpenSRS Services will be affected for approximately one hour within the two hour maintenance window.
Impact for Resellers:
Provisioning for Website Builder will be unavailable for approximately one hour within the two hour window.
Impact for End-users:
Domains will continue to resolve.
Trust Service is In Maintenance
We are scheduling a two hour network maintenance window starting now (01:00 UTC). We are taking advantage of a VeriSign .com and .net maintenance window in order to conduct some of our own database optimizations.
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Service Impact:
OpenSRS Services will be affected for approximately one hour within the two hour maintenance window.
Impact for Resellers:
Provisioning of Digital Certificates (SSL) will be unavailable for approximately one hour within the two hour window.
If you have queuing enabled, requests submitted prior to the window will be processed once the maintenance is complete.
Impact for End-users:
Domains will continue to resolve. Domain Management will be unavailable temporarily.
.co is Online
.co services are fully available.
"Pre-Order" Orders:
Processing of Pre-orders is now complete.
"Landrush" Orders:
We will be inserting successful .CO Landrush orders into OpenSRS accounts as we receive the names from the registry. Names with multiple applications during the Landrush phase will go to auction. The .CO Registry will be contacting auction participants directly with bidding information.
"Dead Zone" Orders:
Orders placed between July 20 11:00AM EDT (15:00 UTC) (when pre-orders closed) and July 20 2:00PM EDT (18:00 UTC) (when the registry opened) are held in "Pending" state. If you placed orders during this time you will need to process these requests again (via RWI or API).
.co is Online
Orders:
As of 2:00PM EDT (18:00 UTC), orders placed via API, Control Panel (RWI), and Storefront are being processed in real-time and can be managed like any other TLD.
"Dead Zone" Orders:
Orders placed in the dead zone between 11:00AM EDT (15:00 UTC) (when pre-orders closed) and 2:00PM EDT (18:00 UTC) (when the registry opened) are being held in "Pending" state. If you placed orders during this time you will need to process these requests now (via RWI or API).
"Pre-Order" Orders:
All Pre-Order Registrations were processed within the first 10 minutes of the .CO Registry being open.
We're now starting the process of:
a) assigning successfully pre-ordered .co domains to resellers and making them visible in your reseller account,
b) updating domains at the registry and within OpenSRS to show the correct registrant information, and
c) updating Reseller Accounts to withdraw funds for domains won and to release holds on funds for domains not won.
Given the unexpectedly large number of pre-orders received, this will take a bit longer than we anticipated - possibly up to 48 hours. We know you (and your customers) are eager to see how you did and we apologize for making you wait.
Note that MOST Pre-Order domains should be showing an order status of "Processed". If you see an order status of "Pending" on a Pre-Ordered domain it is likely that you had insufficient funds in your account and we did not submit your request. You'll need to process those requests again once you have sufficient funds in your Reseller Account. You may also see "Cancelled" as an order status if you submitted multiple orders for the same domain or if you did in fact cancel a pre-order.
"Landrush" Orders:
We will be inserting successful .CO Landrush orders into OpenSRS accounts as we receive the names from the registry. As previously announced, names with multiple applications during the Landrush phase will go to auction. Please note that the .CO Registry will be contacting auction participants directly with bidding information.