Updates related to Incident 10872
Storefront is Online
Storefront services are online. We addressed the issue of high connections for domain look-ups. Our technical teams continue to investigate.
Incident Summary: (21:22 UTC)
Storefront customers may have experienced domain look-ups intermittent connection issues. We notified resellers at 07:45 ET/12:45 UTC. Our technical teams investigated the logs. The symptoms subsided naturally. Services were restored at 08:06 ET/13:06 UTC. We continue to investigate the root cause.
This update is related to Incident 10872
Domain Service is Online
Domains services are online. We addressed the issue of high connections for domain look-ups. Our technical teams continue to investigate.
Incident Summary: (21:14 UTC)
Domain look-ups were experiencing intermittent connection issues. We notified resellers at 07:45 ET/12:45 UTC. Our technical teams investigated the logs. The symptoms subsided naturally. Services were restored at 08:06 ET/13:06 UTC. We continue to investigate the root cause.
This update is related to Incident 10872
Storefront is Degraded
Storefront customers may receive intermittent lookup errors for new requests. We are investigating and will have more details soon.
Update: (13:00 UTC)
Symptoms have decreased. Our technical teams continue to test and review logs. Storefront customers should see a reduction of domain look-up issues.
This update is related to Incident 10872
Domain Service is Degraded
Resellers may experience intermittent connection issues for domain lookups. Our Technical teams are investigating. We will have more details soon.
Update: (12:59 UTC)
Symptoms have decreased. The technical teams continue to test and review logs. Resellers should see a reduction of look-up issues.
This update is related to Incident 10872