System Status
Cluster A - Webmail Login
Update - Update -- The investigation continues for the Cluster A webmail slow and unresponsiveness.

Further updates to come.
Apr 25, 2024 - 21:55 UTC
Update - We are still investigating this issue. We will provide further updates on our status page as soon as new information becomes available.

Thank you for your patience and understanding.
Apr 25, 2024 - 19:04 UTC
Investigating - We're currently experiencing issues with webmail on Cluster A being slow/unresponsive, also impacting login.

We are investigating this issue and will post updates as they become available.
Apr 25, 2024 - 16:01 UTC
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Degraded Performance
Cluster A Degraded Performance
Cluster B Operational
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SIDN (.NL) Registry Maintenance Apr 30, 2024 08:00-11:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Apr 25, 2024 - 15:49 UTC
Identity Digital Registry Maintenance May 6, 2024 22:00 - May 7, 2024 00:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Apr 19, 2024 - 22:43 UTC
.ORG Registry Maintenance May 7, 2024 17:00-19:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the PIR registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Apr 08, 2024 - 13:48 UTC
.SE Registry Maintenance May 15, 2024 19:00 - May 16, 2024 00:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Apr 19, 2024 - 23:02 UTC
.CH, .LI Registry Maintenance May 16, 2024 05:00-05:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Dec 19, 2023 - 20:36 UTC
.COM, .NET Registry Maintenance May 19, 2024 01:00-01:45 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Apr 19, 2024 - 22:48 UTC
.EU Registry Maintenance May 29, 2024 05:00-08:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Mar 05, 2024 - 16:18 UTC
.CH, .LI Registry Maintenance Jun 6, 2024 05:00-05:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Dec 19, 2023 - 20:42 UTC
Past Incidents
Apr 25, 2024
.CH, .LI Registry Maintenance
Completed - The scheduled maintenance has been completed.
Apr 25, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 05:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Dec 19, 20:35 UTC
.SE Registry Maintenance
Completed - The scheduled maintenance has been completed.
Apr 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 19:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 19, 23:01 UTC
Apr 24, 2024
Apr 23, 2024
.CZ Registry Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:05 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 19, 22:54 UTC
.DE Registry Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 14:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be intermittently unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 16, 18:28 UTC
Apr 22, 2024

No incidents reported.

Apr 21, 2024
Cluster B delivery delays
Resolved - Our Engineering team was able to identify the cause of the delays, a backlog relay queues and correct it, allowing the queues to process and deliver the messages.

Start Time: 04/20/2024 21:34 UTC
End Time: 04/21/2024 02:05 UTC
Duration: 4 hours, 31 minutes
Apr 21, 02:31 UTC
Investigating - We have reports that some customers on cluster B are having issue with mail delivery on cluster B.

Our engineering team has been engaged and is investigating the issue.

Start Time: 04/20/2024 21:34 UTC
Apr 20, 23:56 UTC
Sectigo Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 21, 02:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 00:16 UTC
Scheduled - Sectigo is undergoing scheduled maintenance. This may affect all Sectigo products and services.

Affected services:
Sectigo Portal
Sectigo API
Order placement
Order Reissuing

This maintenance is expected to last 2 hours after which regular service will resume
Apr 21, 00:15 UTC
Apr 20, 2024
Apr 19, 2024
.CA Registry Maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 03:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 16, 18:19 UTC
Apr 18, 2024
.DK Registry Maintenance
Completed - The scheduled maintenance has been completed.
Apr 18, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 04:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 16, 18:32 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024
.CZ Registry Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 12, 14:05 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
Cluster B Mail log on/IMAP issues
Resolved - Our engineers have identified the Cluster B issues and they have now been resolved. Thank you for your patience.

Start Time: 04/12/2024 01:16 UTC
End Time: 04/13/2024 06:00 UTC

Total Time : 4 hours 44 minutes
Apr 13, 06:33 UTC
Update - Our engineers are still investigating the outage with Cluster B. We appreciate your patience and will update you when we have further news.
Apr 13, 05:50 UTC
Update - Our engineers are still investigating the outage with Cluster B.

Customers may experience slowness, delays, failures with webmail & IMAP at this time.

Further updates to come as the engineers address the problem
Apr 13, 03:14 UTC
Investigating - At this time we are seeing loading issues, slowness, delays, and IMAP failures with Cluster B

Our engineers are currently investigating the issues and working towards a resolution.

Updates to come
Apr 13, 02:30 UTC
Apr 12, 2024

No incidents reported.

Apr 11, 2024
.IE Registry Connection
Resolved - Our connection to .ie TLD registry production environment is operational once more.

Start Time: 04/10/2024 5:39 PM UTC
End Time: 04/10/2024 7:43 PM EST
Apr 11, 13:02 UTC
Investigating - We are currently investigating an connection issue after the scheduled maintenance from the .ie Registry, which completed at 14:30 UTC today. The following services are being affected at this time:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

These domains continue to resolve.

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 10, 18:39 UTC
GoDaddy Registry Maintenance
Completed - The scheduled maintenance has been completed.
Apr 11, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 03:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Mar 28, 13:10 UTC
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