Email Cluster A Status Archive
Email Cluster A is Degraded
After the extended maintenance, we've noticed some issues that are affecting a selection of users on Cluster A. The issue is intermittent and affects IMAP/POP3 and Webmail connections. Users could experience a period of time where everything is fine, followed by a temporary disconnection of services.
Email Cluster A is In Maintenance
We've extended the earlier maintenance window for Cluster A. There are some additional items that came up during the maintenance that we're addressing. During the extended maintenance, some users will experience intermittent connectivity for IMAP/POP3 and Webmail. We'll provide an update soon.
Email Cluster A is Online
The OpenSRS Platform Maintenance has completed.
Email Cluster A is In Maintenance
On Saturday, September 24, 2011 between 5:00 A.M. and 9:00 A.M. EST (0900 and 1300 UTC) we will be performing maintenance on the OpenSRS Platform.
During this window we will be performing a hardware upgrade to part of our network infrastructure. We are allocating four hours for this maintenance but we don't anticipate requiring the entire window. Actual service interruption should be approximately 15-20 minutes with the potential for slightly longer periods. The team will work actively to minimize the impact of all maintenance work.
All services (including Domains, Blogware, Parked Pages, Storefront, Trust Services and Website Builder) are expected to be unavailable intermittantly during the window. Domains will continue to resolve, but DNS provisioning will be unavailable.
You can view real-time status updates for all OpenSRS services at any time by visiting: http://www.opensrsstatus.com/
Date: Saturday, September 24, 2011 UTC
Time: 9:00 - 13:00 UTC
Duration: 4 hours
Email Cluster A is Online
Mail service on Cluster A is online.
This update is related to Incident #20307
Email Cluster A is Degraded
Email service is now online. We will remain in Degraded status for a period of time while we continue to monitor the situation.
End users are now be able to login to their mailboxes, with full send/receive functionality for POP3/IMAP/Webmail. Users may notice a slight delay in the delivery of inbound mail as we process mail that was queued as a result of this event.
This update is related to Incident #20307
Email Cluster A is Degraded
We're continuing to investigate the trouble related to mail delivery. The earlier OFFLINE posting was incorrect as we do notice a large number of end users can send/receive mail as normal. We'll have more details related to impact shortly.
This update is related to Incident #20307
Email Cluster A is Offline
We're currently investigating a problem related to mail cluster A. Users will have trouble sending and receiving messages via IMAP/POP3/Webmail. We'll have more details shortly.
Email Cluster A is Online
Cluster A mail delivery volume has returned to normal levels and the alerts have cleared. We're continuing to monitor the platform and will advise of any further problems.
This update is related to Incident #20113
Email Cluster A is Degraded
We're currently investigating mail delivery slowness and intermittent availability related to POP3, IMAP and Webmail. We'll provide further information very soon.
This update is related to Incident #20113