Email Cluster B Status Archive

Email Cluster B is Online

Updated Wednesday, August 17th, 2011 at 4:33 PM ET
2011-08-17 at 20:33 UTC - Other time zones

The earlier problem affecting users' sending mail has been resolved.

Email Cluster B is Degraded

Updated Wednesday, August 17th, 2011 at 3:58 PM ET
2011-08-17 at 19:58 UTC - Other time zones

Webmail users on OpenSRS Email Service Cluster 'B' may experience issues sending mail. Incoming mail is not affected. We're investigating and we'll let you know more when we can.

Email Cluster B is Online

Updated Sunday, August 7th, 2011 at 10:00 AM ET
2011-08-07 at 14:00 UTC - Other time zones

The maintenance on OpenSRS Email Service Cluster B is complete and all services are back online as usual.

Email Cluster B is In Maintenance

Updated Sunday, August 7th, 2011 at 5:45 AM ET
2011-08-07 at 9:45 UTC - Other time zones

OpenSRS Email Service Cluster B has a 4-hour maintenance window beginning in 15 minutes.

During this window customers may experience intermittent disruptions to services lasting between 5 and 15 minutes. The following services will be affected: Provisioning, IMAP, POP, SMTP and Webmail. No mail will be lost and all messages will be remotely queued. We do not anticipate needing to utilize the entire window.

Email Cluster B is Online

Updated Saturday, July 23rd, 2011 at 8:00 AM ET
2011-07-23 at 12:00 UTC - Other time zones

The maintenance in Email Cluster B has completed.

Email Cluster B is Online

Updated Wednesday, April 13th, 2011 at 3:07 PM ET
2011-04-13 at 19:07 UTC - Other time zones

The earlier mail delivery delays have been cleared and end user mail delivery is back to normal.

Email Cluster B is Degraded

Updated Wednesday, April 13th, 2011 at 1:22 PM ET
2011-04-13 at 17:22 UTC - Other time zones

Customers on OpenSRS Email Service 'Cluster B' may experience minor delays with delivery of inbound mail to their mailboxes. We're looking into the issue and we'll let you know when things are back to normal. Outbound mail is unaffected. No mail has been lost.

Email Cluster B is Online

Updated Friday, March 18th, 2011 at 5:04 PM ET
2011-03-18 at 21:04 UTC - Other time zones

The earlier delay related to provisioning has been cleared and everything is back to normal.

This update is related to

Email Cluster B is Degraded

Updated Friday, March 18th, 2011 at 4:01 PM ET
2011-03-18 at 20:01 UTC - Other time zones

Hey folks! We wanted to let you know that we've been alerted to an issue that's causing a slowness with provisioning requests. This means that newly created mail accounts will be delayed upon creation.

Mail delivery is fully functional as well as any admin functions performed by your users (for example, changing passwords).

As soon as we learn more, we'll provide more updates.

This update is related to

Email Cluster B is Online

Updated Tuesday, February 8th, 2011 at 4:04 PM ET
2011-02-08 at 20:04 UTC - Other time zones

The queues have cleared, and email is flowing normally again on Cluster B.