tag:www.opensrsstatus.com,2005:/historyOpenSRS Status - Incident History2024-03-29T07:51:09ZOpenSRStag:www.opensrsstatus.com,2005:Incident/194830312024-06-06T05:00:00Z2023-12-19T20:42:03Z.CH, .LI Registry Maintenance<p><strong>THIS IS A SCHEDULED EVENT Jun <var data-var='date'>6</var>, <var data-var='time'>05:00</var> - <var data-var='time'>05:30</var> UTC</strong></p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>20:42</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/201679882024-05-29T05:00:00Z2024-03-05T16:18:30Z.EU Registry Maintenance<p><strong>THIS IS A SCHEDULED EVENT May <var data-var='date'>29</var>, <var data-var='time'>05:00</var> - <var data-var='time'>08:00</var> UTC</strong></p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>16:18</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/194829872024-05-16T05:00:00Z2023-12-19T20:36:13Z.CH, .LI Registry Maintenance<p><strong>THIS IS A SCHEDULED EVENT May <var data-var='date'>16</var>, <var data-var='time'>05:00</var> - <var data-var='time'>05:30</var> UTC</strong></p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>20:36</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/194829832024-04-25T05:00:00Z2023-12-19T20:35:26Z.CH, .LI Registry Maintenance<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>25</var>, <var data-var='time'>05:00</var> - <var data-var='time'>05:30</var> UTC</strong></p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>20:35</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/203879782024-04-11T03:00:00Z2024-03-28T13:10:41ZGoDaddy Registry Maintenance<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>11</var>, <var data-var='time'>03:00</var> - <var data-var='time'>07:00</var> UTC</strong></p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>13:10</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/201858592024-04-07T01:00:00Z2024-03-07T15:31:10Z.COM/.NET Registry Maintenance<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>7</var>, <var data-var='time'>01:00</var> - <var data-var='time'>01:45</var> UTC</strong></p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>15:31</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/194829782024-04-04T05:00:00Z2023-12-19T20:34:37Z.CH, .LI Registry Maintenance<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>4</var>, <var data-var='time'>05:00</var> - <var data-var='time'>05:30</var> UTC</strong></p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>20:34</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/203509732024-04-03T15:00:00Z2024-03-25T13:54:21Z.MY Registry Maintenance<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>3</var>, <var data-var='time'>15:00</var> UTC - Apr <var data-var='date'>4</var>, <var data-var='time'>02:00</var> UTC</strong></p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>13:54</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/203914892024-03-29T01:00:04Z2024-03-29T01:00:05ZcTLD SRS Production Environment Scheduled Maintenance<p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>21:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>21:26</var> UTC</small><br><strong>Scheduled</strong> - cTLD SRS production environment, including new gTLDs (Verisign & #39;s IDN TLDs and Platform TLDs), .cc, & amp; .name, will be taken offline.</p>tag:www.opensrsstatus.com,2005:Incident/203508942024-03-28T01:00:02Z2024-03-28T01:00:04Z.CZ Registry Maintenance<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>00:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>13:46</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/203814472024-03-27T23:21:15Z2024-03-27T23:21:16ZIdentity Digital Registry Connection<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>23:21</var> UTC</small><br><strong>Resolved</strong> - Our engineers have implemented a fix for the Identity Digital Registry Connection problems. <br /><br />The following services have been restored:<br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />Start Time: 03/27/2024 18:27 UTC<br />End Time: 22:42 UTC</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>20:04</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue after the scheduled maintenance from Identity Digital Registry, which completed at 12:00 UTC today. The following services are being affected at this time:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />These domains continue to resolve.<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/203787842024-03-27T17:20:50Z2024-03-27T17:20:51ZPayment Processor<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>17:20</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>16:06</var> UTC</small><br><strong>Identified</strong> - We've now completed the background updates, and are actively monitoring payments. We see submissions completing as intended, and are monitoring this service closely.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>15:29</var> UTC</small><br><strong>Investigating</strong> - We are currently experiencing a payment processing issue related to our background updates. This is being actively worked on, and we are working to resolve this with a target of one hour. We will post any updates as they are available.</p>tag:www.opensrsstatus.com,2005:Incident/202357522024-03-27T17:00:04Z2024-03-27T17:00:07ZIdentity Digital Registry Maintenance<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>17:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>15:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>17:08</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/203507752024-03-26T17:00:03Z2024-03-26T17:00:05ZDENIC (.DE) Registry Maintenance<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>17:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>13:28</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/202935562024-03-26T16:00:02Z2024-03-26T16:00:03ZAFNIC Registry Maintenance<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>16:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>13:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>17:47</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/203510552024-03-26T08:00:05Z2024-03-26T08:00:06ZNominet (.UK) Registry Maintenance<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>14:01</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates<br /><br />For a list of affected TLD's, please look the registry up in the following spreadsheet:<br />http://opensrs.help/chart</p>tag:www.opensrsstatus.com,2005:Incident/202933882024-03-23T02:00:56Z2024-03-23T02:00:57Z.SG Registry Maintenance<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>16:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>17:22</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates</p>tag:www.opensrsstatus.com,2005:Incident/203289492024-03-22T16:00:56Z2024-03-22T16:00:57Z.au Registry Scheduled Maintenance<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>16:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>14:35</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>14:32</var> UTC</small><br><strong>Scheduled</strong> - During the maintenance, you may expect the following:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates</p>tag:www.opensrsstatus.com,2005:Incident/202706792024-03-22T15:53:31Z2024-03-22T15:53:32ZDomain Order Status<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>15:53</var> UTC</small><br><strong>Resolved</strong> - We have identified and corrected the issue which caused new domain orders from appearing on the Domain section of the Reseller Control Panel. Any affected domains will now be displayed correctly.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>15:52</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue where new domain orders are not appearing in the Reseller Control Panel (RCP) after submission. These orders are being processed after submission by the various registries and are linked to your reseller account (if no errors in submission) upon completion but do not appear in the RCP domains list.<br /><br />The current workaround to verify an order has completed is to use our Classic Reseller Interface (RWI) and then clicking on the "View Completed Orders" link. If you are unfamiliar with this interface or how to get there, you may do so by hovering your mouse over your username in the RCP. This will provide a dropdown with "Classic Reseller Interface" as an option.<br /><br />Further updates will be provided.</p>tag:www.opensrsstatus.com,2005:Incident/201700872024-03-22T15:49:32Z2024-03-22T15:49:32ZSectigo Order Processing Status<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>15:49</var> UTC</small><br><strong>Resolved</strong> - We were able to identify the issues causing new Sectigo Trust orders to get stuck in a "processing" status. Those orders have been corrected and they now display the correct order status.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>15:37</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>20:57</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue impacting Sectigo order status displaying 'processing' in the Reseller Control Panel. These orders are being processed by Sectigo but the control panel is not showing the order status with Sectigo. Further updates will be provided.</p>tag:www.opensrsstatus.com,2005:Incident/202703122024-03-22T15:47:17Z2024-03-22T15:47:17ZDigicert Order Processing Status<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>15:47</var> UTC</small><br><strong>Resolved</strong> - We were able to identify the issues causing new Digicert Trust orders to not appear on the Trust section of the Reseller Control Panel and all affected Digicert orders are now being displayed on the Trust page with the correct order status.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>15:37</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue impacting Digicert orders not appearing in the Reseller Control Panel after submission. These orders are being processed by Digicert but the control panel is not showing the order after submission. If you have submitted a Digicert order but do not see it posted in your control panel, please refrain from making another order until this issue has been resolved. This is to avoid duplicate orders. Further updates will be provided.</p>tag:www.opensrsstatus.com,2005:Incident/202935922024-03-22T07:00:56Z2024-03-22T07:00:57Z.CA Registry Maintenance<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>17:52</var> UTC</small><br><strong>Scheduled</strong> - During this scheduled system maintenance by the registry, the following services may be unavailable:<br /><br />Availability Checks<br />Whois Services<br />Domain Purchases<br />Domain Renewals<br />Domain Updates</p>tag:www.opensrsstatus.com,2005:Incident/203217752024-03-21T19:25:11Z2024-03-21T19:25:12ZReseller Control panel login is failing to login for some reseller accounts.<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>19:25</var> UTC</small><br><strong>Resolved</strong> - The login error when logging into the Reseller Control Panel is now resolved and all Reseller Control Panel logins are working as expected again.<br /><br />Incident start time: 17:30 UTC<br />End time: 18:40 UTC<br /><br />Approximate downtime: 1 hour 10 minutes</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>18:48</var> UTC</small><br><strong>Identified</strong> - We have identified the issue causing the login errors on the Reseller Control Panel and have taken action to mitigate the login errors. The reseller control panel logins should be working again but we will be monitoring the status until it's confirmed that it is completely resolved.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>18:17</var> UTC</small><br><strong>Investigating</strong> - We have identified an issue with the login for the Reseller Control Panel (manage.opensrs.com) which is preventing some reseller accounts from logging into their control panel. Our team is currently investigating to provide a swift resolution as soon as possible.<br /><br />Error: Service configuration is missing. Re-login to try again.<br /><br />Approximate start time: 17:30 UTC</p>tag:www.opensrsstatus.com,2005:Incident/202335712024-03-18T17:24:48Z2024-03-18T17:24:48ZReseller/Sub-reseller Sign Ups and Creation<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>17:24</var> UTC</small><br><strong>Resolved</strong> - Our engineering team has implemented a fix for the OSRS signup form. This incident has been resolved.<br /><br />Start Time: 03/13/2023 12:47 AM UTC<br />End Time: 03/15/2023 11:33 PM UTC</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>13:11</var> UTC</small><br><strong>Investigating</strong> - We are aware of issues with the new sign-up form which affects new reseller signups and sub-reseller creation for OpenSRS resellers and HRS instances. Our Engineering team continues to work on it.</p>tag:www.opensrsstatus.com,2005:Incident/202925912024-03-18T16:03:39Z2024-03-18T16:03:39ZPayment Processor<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:03</var> UTC</small><br><strong>Resolved</strong> - There was a temporary connection issue between OpenSRS and our payment processor. This incident has been resolved.<br /><br />Start Time: 03/18/24 14:40 AM UTC<br />End Time: 03/18/24 15:44 AM UTC</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>15:38</var> UTC</small><br><strong>Investigating</strong> - We are currently experiencing a minor issue with our payment provider. Resellers may not be able to add funds to their account at the moment via Credit Card. We've reached out to our provider and will update shortly.</p>