“NOT DISCLOSED” placeholder in contact details

Incident Report for OpenSRS

Resolved

This incident has been resolved.

Posted May 28, 2018 - 22:36 UTC

Update

Our development team continues to work on correcting the problem and will provide more details as they become available.

Posted May 28, 2018 - 14:33 UTC

Investigating

We are investigating an issue where the completion of a new domain registration, transfer or change of ownership results in contact information showing "NOT DISCLOSED" entries for all contact details instead of appearing as expected in the Reseller Control Panel.

We will update the status again once more information is available

Posted May 26, 2018 - 11:25 UTC

This incident affected: Domain Services (Core gTLDs, Core ccTLDs, Other gTLDs, Other ccTLDs, Premium Names, WHOIS).