Geotrust/Thawte/Symantec orders new/renew/updates are not working

Incident Report for OpenSRS

Resolved

This incident has been resolved.

Posted Apr 07, 2019 - 20:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 07, 2019 - 19:01 UTC

Update

The maintenance has been completed and confirmed by Digicert.
That being said, they are still experiencing intermittent problems.
We will continue to monitor the situation and provide further updates as they become available.

Posted Apr 07, 2019 - 12:27 UTC

Identified

While the maintenance reported earlier was resolved we verified it was not completely resolved and some connections with the supplier are still failing as reported previously. We will update once the connections are restored and orders are working again

Posted Apr 07, 2019 - 10:25 UTC

This incident affected: SSL.