Cluster A Webmail Login failures

Incident Report for OpenSRS

Resolved

We haven't experienced any further problems with logins to webmail on cluster A and consider the issue resolved.

Thank you for your patience.

Posted Nov 24, 2017 - 10:44 UTC

Monitoring

Our operations team has identified and addressed the problem affecting logins to webmail on cluster A. We do not anticipate any further problems but will continue to monitor this issue.

Posted Nov 24, 2017 - 09:43 UTC

Identified

We've identified a issue where some users on cluster A are receiving a "Login Failed" error when trying to log into webmail. Our operations team is currently working to resolve this problem for those affected users.

Posted Nov 24, 2017 - 09:12 UTC

This incident affected: Hosted Email (Webmail).