Control Panels And Domains

Incident Report for OpenSRS

Resolved

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We are happy to report that all components are back to operational status and are in working order. No further issues to report.

Posted Aug 31, 2018 - 16:41 UTC

Update

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The incident has been resolved. The team is still investigating the cause of the power disruption as it may have been related to a power distribution unit change.
The incident impacted our authentication services and IMAP. We are still actively monitoring the situation.

Posted Aug 31, 2018 - 16:28 UTC

Monitoring

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Earlier we experienced a power-outage at our Toronto Datacenter.

Customers were experiencing issues logging into our portals and submitting contact updates to domains.

Services should be operational once again but we are still actively monitoring the situation.

Posted Aug 31, 2018 - 15:06 UTC