Externally Managed TLDs

Incident Report for OpenSRS

Resolved

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A fix was pushed and we are no longer seeing reports of the error "Failed to connect to DAS" for registrations/renewals and modifications to domains.

This issue has since been resolved.

Posted Sep 11, 2018 - 01:37 UTC

Monitoring

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A fix has been implemented and we are still monitoring the results.

Posted Sep 07, 2018 - 15:09 UTC

Investigating

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A small percentage of orders for externally managed TLDs are reportedly failing.

We recommend placing the order again should you receive the following error response:

"Failed to connect to DAS."

For a list of all affected TLDs see:
https://help.opensrs.com/hc/en-us/articles/206391417-Externally-managed-TLDs

Posted Aug 17, 2018 - 18:57 UTC