Hosted Email

Incident Report for OpenSRS

Resolved

This incident has been resolved.

Posted Jul 27, 2018 - 23:42 UTC

Identified

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We've isolated the issue and are actively correcting it.

A new status update will be available as of monday 9am (ET). Should a fix be deployed beforehand a new update will be immediately available.

Posted Jul 27, 2018 - 21:47 UTC

Update

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Our Operations team continues to look into the on-going problem with Cluster B hosted email user creation. Please note this is only affecting a small subset of users at this time.

Posted Jul 27, 2018 - 19:48 UTC

Investigating

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We are currently experiencing problems creating hosted email users, this is affecting a small subset of users. At the moment we can only see this affecting our Cluster B server.

Our Operations team is currently looking into this, we will provide updates as more information is provided.

Posted Jul 27, 2018 - 18:39 UTC

This incident affected: Hosted Email (Cluster B).