Cluster A - Hosted Email
Incident Report for OpenSRS
Resolved
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Our operations team has been able to fully restore the IMAP services for Cluster A.
All services are now online.
Posted Nov 05, 2018 - 18:31 UTC
Identified
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Our team has been able to recover our webmail services. We are still working on any ongoing IMAP service degradation.
Posted Nov 05, 2018 - 17:34 UTC
Investigating
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We are experiencing intermittent issues isolated to Cluster A for hosted email services. This affects webmail and IMAP services. We are seeing this only affecting a small subset of users at this time.
Posted Nov 05, 2018 - 16:48 UTC
This incident affected: Hosted Email (Cluster A, Webmail).