OpenSRS Status


Trust Services — Submitting SSL Certificate Orders

Current status: Resolved

We are currently investigating an error that is generated when any SSL certificate order is submitted. The error can be found below. “ProductCode is not present in an active contract in your account” Our development team is looking into the issue. We will provide further updates when we have more information.


[details and updates]

Start time: Nov 26, 2014 at 13:23 UTC

  • There are no planned maintenance events underway.

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OpenSRS System Status provides real-time communications about service status and maintenance updates.


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It's 08:00 UTC on Nov 27, 2014