System Status
All Systems Operational
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Operational
Cluster A Operational
Cluster B Operational
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
.SE/.NU Registry Aug 4, 19:00-23:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Jul 12, 14:19 UTC
.SE/.NU Registry Sep 8, 19:00-23:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Jun 21, 13:21 UTC
Past Incidents
Aug 1, 2021

No incidents reported today.

Jul 31, 2021

No incidents reported.

Jul 30, 2021
Cluster B: Email issues
Resolved - Our engineering team have completed checks and confirmed all services are fully restored.

Incident Start Time: 07-30-2021 04:53:00 UTC
Incident End Time: 07-30-2021 06:50:00 UTC
Total Duration: ~1hr 57mins
Jul 30, 07:34 UTC
Monitoring - All mail services have now recovered properly after a successful manual restoration of mail service. We are currently monitoring the Cluster B mail service and follow with any updates or to close this incident.
Jul 30, 07:12 UTC
Identified - We are manually bringing services back online and will continue to post updates on this. Thank you for your patience.
Jul 30, 06:52 UTC
Update - We are continuing to investigate this issue.
Jul 30, 05:20 UTC
Investigating - We are experiencing an issue affecting Webmail, Pop and IMAP connections for users on Cluster B. Our engineering team is currently investigating this, and we will post updates as they are available.
Jul 30, 05:10 UTC
.PL Registry
Completed - The scheduled maintenance has been completed.
Jul 30, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 03:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Jun 21, 13:19 UTC
Jul 29, 2021
Network interuptions - RCP, Email Prod A, MAC
Resolved - Our engineering teams had identified an issue causing network service interruptions for multiple services. Services have recovered on their own and we will be investigating to determine the root cause.

Start time: 07-29 01:47 UTC
End time: 07-29 02:15 UTC
Length: 28 minutes
Jul 29, 02:37 UTC
Jul 28, 2021
Payment processing
Resolved - Payment processing services are fully restored as of 20:05 UTC. Our external partner service resolved the problem that caused the issue. We will provide additional information available in the incident.
Jul 28, 20:31 UTC
Identified - We have found adding funds to the reseller account may result in the error "Failed to create CHARGE payment: Failed to process transaction". We are currently investigating the issue with our partner service and will continue to provide updates.

Thank you for your patience while we work through this.
Jul 28, 20:13 UTC
Investigating - Our operations team is currently investigating an issue with our payment processing partner service which is used for orders submitted through the storefront.

Adding funds to the reseller account is not affected by this issue. We will continue to provide updates as they become available.
Jul 28, 19:55 UTC
.IS Registry
Completed - The scheduled maintenance has been completed.
Jul 28, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 22:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Jul 12, 14:21 UTC
Jul 27, 2021
Jul 26, 2021

No incidents reported.

Jul 25, 2021
.ZA Registry
Resolved - Our connection to the ZA registry has been restored. Services should be operational.

Incident Start Time: 07-25-2021 13:41:00 UTC
Incident End Time:07-25-2021 15:07:00 UTC

Total Duration:1 hr, 26 min
Jul 25, 16:19 UTC
Update - We are continuing to investigate this issue.
Jul 25, 14:30 UTC
Investigating - We are experiencing connection issues to the ZACR registry. We have reached out to the registry and are awaiting a response.

Customers are unable to do domain registrations or renewals for ZACR TLD's.

Please refer to our TLD chart located at opensrs.help/chart for a list of affected TLD's
Jul 25, 13:59 UTC
.COM/.NET Registry Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 01:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Jul 7, 15:09 UTC
Jul 24, 2021

No incidents reported.

Jul 23, 2021
Verisign Registry
Completed - The scheduled maintenance has been completed.
Jul 23, 02:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:20 UTC
Scheduled - The Verisign registry is currently undergoing system maintenance,. During this maintenance select cTLD SRS production environment, including new gTLDs (i.e. Verisign TLDs IDN TLDs and Platform TLDs), .tv, .cc, & .name, will be taken offline. The following services may be unavailable:


Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Jul 22, 22:19 UTC
Jul 22, 2021
Planned system maintenance - Hosted Email Cluster A
Completed - The scheduled maintenance has been completed.
Jul 22, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 02:01 UTC
Scheduled - We will be undergoing planned system maintenance to improve service performance that may briefly affect email services on cluster A.

Users on cluster A may experience inbound mail delays of up to 15 minutes within the maintenance period.
Jul 20, 14:30 UTC
.SE/.NU Registry
Completed - The scheduled maintenance has been completed.
Jul 22, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 19:01 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Jul 7, 15:07 UTC
Jul 21, 2021
.ZA Registry
Resolved - Connections to ZACR have been restored. Services have returned to operational status.

Incident Start Time: 07-21-2021 06:08:00
Incident End Time: 07-21-2021 08:38:00
Total Duration:2 hours and 30 minutes
Jul 21, 09:02 UTC
Update - We are continuing to investigate this issue.
Jul 21, 07:58 UTC
Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information.

This affects registrations, renewals, and management of affected domains. Existing domains will continue to resolve normally.
Jul 21, 06:33 UTC
Cluster A and B Inbound and Outbound delays.
Resolved - The engineering team has restored services on Cluster A and B. There won't be any further interruptions to the email services.
We thank you for your patience.

Incident Start Time: 07-21-2021 06:20:00
Incident End Time:07-21-2021 08:00:00
Total Duration:1 hour and 40 minutes
Jul 21, 08:14 UTC
Investigating - We are currently experiencing an incident that is impacting Hostedemail, ( Cluster A and B ). Some users will experience delays in outbound and inbound emails. The engineering team has been engaged and they are currently looking into this issue.
Jul 21, 06:51 UTC
Jul 20, 2021
Donuts Registry
Resolved - This incident has been resolved.
Jul 20, 18:46 UTC
Identified - The Donuts registry is currently undergoing system maintenance, the following services may be unavailable until 18:30 UTC:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Jul 20, 17:00 UTC
.DE Registry
Completed - The scheduled maintenance has been completed.
Jul 20, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 14:02 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Jul 12, 14:23 UTC
Maintenance on cluster A preventing login and IMAP/POP connections
Resolved - The extended maintenance has now been completed and the Webmail/IMAP login for users on cluster A (mailstore134) is now working as expected.
Jul 20, 11:17 UTC
Identified - We have extended the maintenance on cluster A which is affecting users on mailstore134 and will prevent the users from logging into the Webmail or IMAP/POP connections.

Start time 09:00 UTC
End time 11:00 UTC
Jul 20, 10:30 UTC
Cluster A: Scheduled Maintance
Resolved - We are performing a scheduled maintenance on a small set of accounts on Cluster A. At this time these accounts won't be able to sync with our mail servers or log in via webmail.

Maintenance Start Time: 07-20-2021 09:00:00 UTC
Maintenance End Time: 07-20-2021 10:00:00 UTC

Thank you for your patience.
Jul 20, 09:00 UTC
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

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