We are happy to report that the impacted services have been restored and we have no further reports of any problems.
Aug 8, 17:35 UTC
We are happy to report that the impacted services have been recovered. We will continue to monitor the on-going situation and we will keep this post open for informational purposes to provide the next update.
Aug 8, 16:39 UTC
Most of the impacted services have been recovered. We are working on monitoring these services until further marking them back to operational.
Aug 8, 16:04 UTC
We are continuing to work on a fix for this issue.
Aug 8, 15:55 UTC
Our operations teams are restarting the affected databases. Alerts and services are recovering after the restart. Databases rolling restart is still in progress.
Aug 8, 15:52 UTC
At approximately 11 am our monitoring systems detected several errors. Multiple Services are impacted. Our Operations Team is investigating.
We have identified the core problem and it has been corrected. We are now completing a rolling restart of impacted systems.
Aug 8, 15:46 UTC
We are continuing to investigate this issue.
Aug 8, 15:39 UTC
At this time the Reseller Control Panel (RCP/UCP), Classic Reseller Interface (RWI), and Admin Web Interface (AWI)
Domain orders via API are also affected.
This is currently being investigated. A followup will be available shortly.
Aug 8, 15:20 UTC