System Status
All Systems Operational
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
Test Environment Domain Services Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Test Environment API Operational
Hosted Email Operational
Cluster A Operational
Cluster B Operational
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
Test Environment Control Panels Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Neustar Registry Apr 23, 04:00-10:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

Applicable TLDs: .biz, .travel, .tel, .us
Posted on Apr 16, 15:43 UTC
Sectigo Certificate Authority Apr 23, 07:00-07:30 UTC
During this scheduled system maintenance, users may be unable to process orders under the Sectigo brand name.
Posted on Apr 17, 06:27 UTC
.EU Registry Apr 24, 04:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Apr 17, 06:40 UTC
Verisign Registry Apr 25, 21:00 - Apr 26, 01:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Mar 27, 07:13 UTC
.MX Registry Apr 26, 22:00 - Apr 27, 03:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Apr 4, 06:58 UTC
.COM/.NET Registry Apr 28, 01:00-01:45 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Apr 1, 10:25 UTC
.CH/.LI Registry May 2, 05:00-05:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Apr 9, 06:33 UTC
Nominet Registry May 8, 06:00-08:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Apr 4, 06:55 UTC
.CH/.LI Registry May 23, 05:00-05:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Apr 9, 06:34 UTC
.CH/.LI Registry Jun 13, 05:00-05:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Apr 9, 06:35 UTC
.CH/.LI Registry Jul 4, 05:00-05:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Apr 9, 06:36 UTC
Past Incidents
Apr 21, 2019

No incidents reported today.

Apr 20, 2019

No incidents reported.

Apr 19, 2019
Symantec, Geotrust, Thawte, RapidSSL email delays.
Resolved - Symantec has confirmed that a fix was deployed. Customers should expect standard delivery times for Symantec SSL emails.
Apr 19, 15:50 UTC
Investigating - Customers purchasing Symantec and subsidiary branded SSL products may experience email delivery delays from the vendor that last roughly 30~ minutes.

This will impact both domain control validation communications, and SSL fulfillment communications.

Symantec has not yet disclosed an ETA on the resolution of this issue. OpenSRS will continue to periodically ask the vendor and post updates should a timeline or resolution become available.

We will update this post when more details become available
Apr 18, 13:31 UTC
Apr 17, 2019
.PL Registry
Completed - The scheduled maintenance has been completed.
Apr 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 02:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Apr 11, 20:29 UTC
Apr 16, 2019
Sectigo Vendor Connections
Resolved - Our vendor was able to address the issue on their end. Service has been restored.
Apr 16, 11:06 UTC
Investigating - We are currently experiencing connection issues with Sectigo Certificate Authority. You may experience issues with ordering/managing Sectigo SSL products. Our operations team is investigating the issue.
Apr 16, 10:08 UTC
Neustar Registry
Completed - The scheduled maintenance has been completed.
Apr 16, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please see below:
.biz
.travel
.tel
.us
Apr 15, 08:06 UTC
Sectigo Certificate Authority
Completed - The scheduled maintenance has been completed.
Apr 16, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 UTC
Scheduled - During this scheduled system maintenance, users may be unable to process SSL orders under the Sectigo brand name.
Apr 9, 06:39 UTC
Apr 15, 2019

No incidents reported.

Apr 14, 2019
.FI Registry
Completed - The scheduled maintenance has been completed.
Apr 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Apr 11, 20:26 UTC
.PL Registry Connections
Resolved - We are happy to report that our connection to the .PL registry has recovered. Any previous pending orders may now be processed.
Apr 14, 09:43 UTC
Investigating - We are currently experiencing connection issues with the .PL registry.
This affects registrations, renewals, and management of .PL domains. Existing domains will continue to resolve normally.
Our operations team will continue to investigate, please note this may be open until business hours resume

Next Update: 2019-04-15 13:00 UTC
Apr 14, 04:00 UTC
OpenSRS Platform Maintenance
Completed - The maintenance has completed. All services restored.
Apr 14, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 02:01 UTC
Scheduled - We will be completing proactive maintenance work on our systems. During this maintenance window, domain management services, including registration, transfer, and trade functionality, will be unavailable for short periods, or their performance may be degraded. You may also be unable to make Whois changes during this time.

Hosted Email services will not be affected.

We apologize for the inconvenience, and we appreciate your patience. In the meantime, we encourage you to subscribe to updates on our status page, to ensure you are notified of any maintenance changes.

If you have any questions or concerns, please don't hesitate to contact us at help@opensrs.com.
Apr 13, 03:42 UTC
Apr 13, 2019
OpenSRS Platform
Completed - This was scheduled in error and should start 2019-04-14 at 02:01 UTC. We apologize for any inconveniences this may have caused.
Apr 13, 03:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 02:01 UTC
Scheduled - We will be completing proactive maintenance work on our systems. During this maintenance window, domain management services, including registration, transfer, and trade functionality, will be unavailable for short periods, or their performance may be degraded. You may also be unable to make Whois changes during this time.

Hosted Email services will not be affected.

We apologize for the inconvenience, and we appreciate your patience. In the meantime, we encourage you to subscribe to updates on our status page, to ensure you are notified of any maintenance changes.

If you have any questions or concerns, please don't hesitate to contact us at help@opensrs.com.
Apr 12, 14:10 UTC
Apr 12, 2019
.CA Registry
Completed - The scheduled maintenance has been completed.
Apr 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 03:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Apr 9, 06:29 UTC
Apr 11, 2019
Nominet Registry
Completed - The scheduled maintenance has been completed.
Apr 11, 18:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 17:17 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 11, 17:16 UTC
.EU Registration issues
Resolved - We are happy to report that our connection to the .EU registry has recovered. Any previous pending orders may now be processed.
Apr 11, 12:34 UTC
Investigating - Our team is currently investigating an issue with .EU domain registrations.
During this time our Resellers will not be able to complete any registrations and renewals.

We will continue to investigate and provide further updates as they become available.
Apr 11, 12:25 UTC
.TW Registry
Completed - The scheduled maintenance has been completed.
Apr 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 07:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Mar 20, 07:29 UTC
.CH/.LI Registry
Completed - The scheduled maintenance has been completed.
Apr 11, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 05:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Apr 9, 06:31 UTC
.SE/.NU Registry
Completed - The scheduled maintenance has been completed.
Apr 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 20:01 UTC
Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Feb 25, 09:04 UTC
Apr 10, 2019
Whois Service | API Connections
Resolved - We are happy to report that issues with our services have recovered, and all affected are operation at this time.
Apr 10, 17:17 UTC
Monitoring - We are happy to report that issues with our services have recovered, and all affected are operation at this time. During this time, customers have noticed interruptions to our API for OpenSRS and OpenHRS customers. We will be monitoring our services during this time.
Apr 10, 17:09 UTC
Update - We are continuing to investigate this issue.
Apr 10, 16:43 UTC
Investigating - We are currently investigating an issue with whois privacy services for HRS and OSRS customers. We will provide an update as soon as we have more information.
Apr 10, 16:39 UTC
Apr 9, 2019
Nominet Registry
Completed - The scheduled maintenance has been completed.
Apr 9, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 06:18 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 4, 06:53 UTC
Apr 8, 2019
Credit card payment processing
Resolved - We are no longer experiencing payment processing errors and service has been restored.
Apr 8, 07:41 UTC
Update - Work continues to resolve the payment processing issues we've been experiencing. As this issue is intermittent, retrying a failed payment may be successful.
Apr 8, 07:29 UTC
Update - Adding funds is working again as our operation team has made progress. We are continuing to work towards a full resolution, until then there may be intermittent problems.
Apr 8, 01:56 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 7, 23:01 UTC
Update - We are continuing to investigate this issue.
Apr 7, 21:55 UTC
Investigating - Resellers may experience internal failure errors with credit card payments via the RCP (Reseller Control Panel).


We will continue to further investigate and provide updates as they become available.
Apr 7, 18:40 UTC
Apr 7, 2019
Geotrust/Thawte/Symantec orders new/renew/updates are not working
Resolved - This incident has been resolved.
Apr 7, 20:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 19:01 UTC
Update - The maintenance has been completed and confirmed by Digicert.
That being said, they are still experiencing intermittent problems.
We will continue to monitor the situation and provide further updates as they become available.
Apr 7, 12:27 UTC
Identified - While the maintenance reported earlier was resolved we verified it was not completely resolved and some connections with the supplier are still failing as reported previously. We will update once the connections are restored and orders are working again
Apr 7, 10:25 UTC
Registry connections for .EU are down for all registrars
Resolved - This incident has been resolved.
Apr 7, 15:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 14:09 UTC
Identified - We have identified the issue and we will continue to provide further updates as they become available.
Apr 7, 12:15 UTC
Monitoring - We have verified with Eurid on the status of the connections. They have stated the issue is being investigated on their end.
Apr 7, 11:01 UTC
Identified - Eurid connections are down across all platforms for .EU ccTLDs only. Registry orders for these domains will not be successful. There is an issue at the registry or an unannounced maintenance. More details to follow
Apr 7, 03:43 UTC
Digicert maintenance is ongoing
Resolved - SSL orders for Geotrust brands should now be working correctly after their maintenance has been completed
Apr 7, 08:48 UTC
Monitoring - We verified the Digicert maintenance is still ongoing and while a definite time was not provided its estimated to be functional again after about an hour. During this time placing Digicert orders will likely respond with errors and fail.
Apr 7, 04:46 UTC
DigiCert API (GeoTrust, RapidSSL, Thawte, and Symantec SSL)
Completed - The scheduled maintenance has been completed.
Apr 7, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 17:30 UTC
Scheduled - Digicert is currently undergoing scheduled maintenance. All certificate management portals and APIs will be unavailable. Certificate Lifecycle operations (e.g. configure, approve, and revoke certificates) will be unavailable.
Apr 6, 17:25 UTC
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