Investigating - We are investigating an issue when placing a new domain registration, transfer or change of ownership where the domains contact information shows only the NOT DISCLOSED contact details for all contact details instead of appearing as expected in the Reseller Control Panel.
We will update the status again once more information is available
May 26, 11:25 UTC
This incident has been resolved.
May 25, 21:49 UTC
Availability of our Whois service for our registrar Tucows Domains Inc., whois.tucows.com, is currently degraded.
We have implemented changes to our Whois service required to comply with the GDPR, and are experiencing technical difficulties. We are working on resolving these issues as soon as possible, so we can resume providing Whois service through our web-based portal as well as port 43.
May 25, 14:29 UTC
Our operations team continues to work on resolving the whois.tucows.com disruption issue. Another update will be provided when we have more information.
May 25, 08:32 UTC
We are experiencing a disruption in our WHOIS service (whois.tucows.com). The issue is being closely monitored.
We will provide more information when it is available
May 25, 01:06 UTC
We are happy to report that the registrar mail delays have been resolved. You will now see messages received in real time, these would be ICANN trade, registrant verification, and other system messages.
May 25, 16:27 UTC
We are experiencing message sending delays on the registrar mail system used to relay ICANN trade, registrant verification, and other system messages. Some messages sent may be delayed.
May 25, 10:12 UTC
We are happy to report that our connections with Trustwave are now operational. Thank you for your patience in this matter.
May 22, 16:53 UTC
We are experiencing an outage with the certificate authority Trustwave. Orders may be interrupted during this time. We will continue to provide updates on this as it progresses.
May 22, 15:34 UTC
We are happy to report that our operations team was able to address the issue affecting our connections to the registry. Services are now functioning as they should. Thank you for your patience in the matter.
May 16, 10:11 UTC
We are currently experiencing connection issues with the .EU registry, following the maintenance that concluded at 07:00 UTC. Our operations team is investigating the issue.
This affects registrations, renewals, and management of .EU domains. Existing domains will continue to resolve normally.
May 16, 07:57 UTC