System Status
All Systems Operational
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Operational
Cluster A Operational
Cluster B Operational
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CN Registry Aug 29, 11:00-16:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Jul 31, 13:10 UTC
PIR Registry Aug 29, 14:00-17:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Aug 16, 16:55 UTC
.AM | .LA Registry Aug 31, 07:00-11:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Jul 15, 09:30 UTC
Neustar Registry Sep 3, 04:00-08:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Aug 2, 18:48 UTC
Neustar Registry Sep 3, 04:00-08:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Aug 14, 13:30 UTC
.UK Registry Sep 10, 05:00-08:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Aug 21, 13:10 UTC
Nominet Registry Sep 11, 18:00-21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 21, 13:09 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Aug 7, 19:33 UTC
Verisign Registry Sep 22, 01:00-01:45 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Aug 22, 13:49 UTC
Verisign Registry Oct 20, 01:00-05:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

Affected TLD(s): .COM | .NET
Posted on Jul 23, 14:16 UTC
Verisign Registry Nov 16, 23:00 - Nov 17, 03:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Aug 19, 15:45 UTC
.COM/.NET Registry Connections Nov 17, 01:00-01:45 UTC
We are currently experiencing connection issues with the registry. Our operations team is investigating the issue.

This affects registrations, renewals, and management of domains. Existing domains will continue to resolve normally.
Posted on Aug 19, 15:40 UTC
Past Incidents
Aug 25, 2019
.COM/.NET Registry
Completed - The scheduled maintenance has been completed.
Aug 25, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 01:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Jul 26, 15:11 UTC
Aug 24, 2019
Cluster A - Webmail Login, IMAP and POP
Resolved - Our Operations team has completed the configuration change to our network infrastructure. And we are pleased to report all services have been restored for Cluster A

In regards to the ability to access The Reseller Control Panel, opensrs.com and WHOis services.
The errors seen were false negatives due to some security measures put in place to protect our whois service.
This has now been resolved and all services have been restored.
Aug 24, 10:14 UTC
Update - We have also confirmed reports of some reseller being unable to load manage.opensrs.com and opensrs.com webpages which are related to the same issue earlier reported. The RCP for a small number of reseller may fail to load or time out. We will provide additional details as they become available.
Aug 24, 07:05 UTC
Update - Our Operations team has completed the configuration change to our network infrastructure
We are currently monitoring to verify these changes have corrected the intermittent connectivity issues experienced today. We will provide a further update shortly.
Aug 24, 05:53 UTC
Update - Our Operations team will be performing configuration change to our network infrastructure at 04:00 UTC. These changes should address the intermittent connectivity issues experienced today. We will continue to monitor and will provide further update accordingly.
Aug 23, 20:50 UTC
Monitoring - We are continuing to investigate this issue with Cluster A. Further updates will be provided as they become available.
Aug 23, 20:33 UTC
Update - Our investigation into users having issues with Cluster A continues.

The next update will be in approx. 60 mins or sooner if new information becomes available.
Aug 23, 19:19 UTC
Update - We are continuing to investigate this issue with Cluster A.

Our operations team are diagnosing the problem.

We will provide another update in approx. 60 mins.
Aug 23, 18:14 UTC
Update - We are still investigating this issue regarding Cluster A and users unable to access webmail and other email services.

We will provide our next update in approx. 60 mins or sooner if there is new information.
Aug 23, 17:11 UTC
Investigating - We are investigating an issue which some users on Cluster A may have trouble connecting to our Webmail, IMAP and POP services.

Our operations team is investigating and we will provide an update once more information is available.
Aug 23, 16:02 UTC
Aug 23, 2019
Afilias Registry
Completed - The scheduled maintenance has been completed.
Aug 23, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 14:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Aug 21, 12:21 UTC
Cluster A - Webmail Login, IMAP and POP
Resolved - The Webmail, IMAP and POP issues we were experiencing with Cluster A are now resolved. Service has been restored.

Thank you for your patience as we worked to resolve this.
Aug 23, 14:01 UTC
Identified - The issue has been identified, and a fix is being implemented. We are seeing progress with our current fixes. We will continue to post an update as they occur.
Aug 23, 13:16 UTC
Update - We are still investigating this matter where users in Europe/South Africa are unable to connect to Opensrs/Hosted Email.

Further updates will be provided as they become available.
Aug 23, 11:46 UTC
Investigating - We are investigating an issue preventing some users on Cluster A from logging into Webmail. IMAP and POP Our operations team has been engaged.

We will provide an update once we have additional information.
Aug 23, 09:26 UTC
Aug 22, 2019
Verisign Registry
Completed - The scheduled maintenance has been completed.
Aug 22, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 14:30 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Jul 26, 15:01 UTC
Afilias Registry
Completed - The scheduled maintenance has been completed.
Aug 22, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 14:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Aug 15, 14:54 UTC
Cluster A - Interruption of mail service
Resolved - We experienced an interruption of service on Cluster A, causing an outage of email service and access through webmail. This was caused by a lack of response after a firmware upgrade, but services were back online within 8 minutes, and fully functional within 11 minutes (6:13 - 6:24 UTC).

Thank you for your patience as we worked to resolve this.
Aug 22, 06:44 UTC
Aug 21, 2019
Domain Lookups
Resolved - This incident has been resolved.
Aug 21, 13:06 UTC
Investigating - Our lookup service is partially degraded at this time

This will impact their ability to determine domain availability, as well as submit registration requests.

However, we have no reports from customers managing to replicate the issue at this time.

Next Update: 13:30 UTC
Aug 21, 12:34 UTC
Aug 20, 2019
CN Registry
Completed - The scheduled maintenance has been completed.
Aug 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 11:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Jul 31, 13:09 UTC
.ZA domain updates show "A request is currently waiting on this domain."
Resolved - Update orders for *.ZA domains have been observed to be passing through successfully with the expected behavior.

-Orders with existing update requests will be rejected
-Orders with new update requests will be queued for 5 days

Please report any additional case scenarios to support.
Aug 20, 15:49 UTC
Update - While we are continuing to have issues submitting whois updates to .ZA domains, nameserver updates are now successfully being submitted to the registry.

We will continue to investigate this issue and post updates as they occur. Thank you for your patience.
Aug 20, 10:54 UTC
Investigating - We are currently having issues submitting updates to .ZA domains which we are currently investigating. You may see a "A request is currently waiting on this domain." reply when attempting domain updates when no update is in progress.

This affects updates of .ZA domains. Existing domains will continue to resolve normally, and new registrations or transfers can complete as expected.

For a list of affected TLDs, please see: http://opensrs.help/chart
Aug 20, 09:11 UTC
DENIC Registry Connections
Resolved - We are happy to report that our connection has been restored to the .DE Registry. Any previous orders may now be processed and or orders that were in the draft state.
Aug 20, 15:09 UTC
Identified - We are currently experiencing connection issues with the DENIC registry. Our operations team is investigating the issue.

This affects registrations, renewals, and management of .DE domains. Existing domains will continue to resolve normally.
Aug 20, 14:45 UTC
.NO Registry
Completed - The scheduled maintenance has been completed.
Aug 20, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 06:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Aug 14, 13:22 UTC
nl and .amsterdam Registry Connections
Resolved - Thank you for your patience. Connections have been restored. No further impact is expected.
Aug 20, 06:08 UTC
Investigating - We are currently experiencing connection issues with .nl and .amsterdam. Our operations team is investigating the issue.

Both TLDs are still down after the registry's maintenance window. They have likely extended their maintenance We've reached out to them to confirm/investigate..

This affects registrations, renewals, and management of .nl and .amsterdam domains. Existing domains will continue to resolve normally.
Aug 20, 05:53 UTC
.NL Registry
Completed - The scheduled maintenance has been completed.
Aug 20, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 04:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Aug 2, 18:51 UTC
Aug 19, 2019
.AU Maintenance
Resolved - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Aug 19, 15:00 UTC
.paris, .alsace, .bzh and .corsica Registry
Completed - The scheduled maintenance has been completed.
Aug 19, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Aug 14, 13:20 UTC
Aug 18, 2019
.FI Registry
Completed - The scheduled maintenance has been completed.
Aug 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 06:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Aug 15, 14:56 UTC
Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019
.UK Registry
Completed - The scheduled maintenance has been completed.
Aug 15, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 16:30 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Aug 7, 19:31 UTC
Nominet Registry
Completed - The scheduled maintenance has been completed.
Aug 15, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 04:30 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Jul 17, 07:34 UTC
Aug 14, 2019
.SE | .NU Registry
Completed - The scheduled maintenance has been completed.
Aug 14, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 19:12 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Jul 12, 14:49 UTC
.MX Registry
Completed - The scheduled maintenance has been completed.
Aug 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 23:16 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Aug 7, 19:27 UTC
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

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