System Status
All Systems Operational
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Operational
Cluster A Operational
Cluster B Operational
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Open HRS Maintenance Dec 5, 2023 17:00-23:00 UTC
During this maintenance window, you may experience temporary Intermittent service disruptions and approximately 15 minutes of downtime. Any orders that fail during this time must be resubmitted. Our team is committed to minimizing any service interruptions, and we sincerely appreciate your patience.

The following services may experience temporary unavailability:

HRS Control Panel
AWI
API
Posted on Dec 01, 2023 - 16:10 UTC
GoDaddy Registry Maintenance Dec 6, 2023 03:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Nov 29, 2023 - 16:07 UTC
Open HRS Maintenance Dec 6, 2023 17:00-23:00 UTC
During this maintenance window, you may experience temporary Intermittent service disruptions and approximately 15 minutes of downtime. Any orders that fail during this time must be resubmitted. Our team is committed to minimizing any service interruptions, and we sincerely appreciate your patience.

The following services may experience temporary unavailability:

HRS Control Panel
AWI
API
Posted on Dec 01, 2023 - 16:11 UTC
Open HRS Maintenance Dec 7, 2023 17:00-23:00 UTC
During this maintenance window, you may experience temporary Intermittent service disruptions and approximately 15 minutes of downtime. Any orders that fail during this time must be resubmitted. Our team is committed to minimizing any service interruptions, and we sincerely appreciate your patience.

The following services may experience temporary unavailability:

HRS Control Panel
AWI
API
Posted on Dec 01, 2023 - 16:12 UTC
AFNIC (.FR) Registry Maintenance Dec 9, 2023 01:30-04:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Nov 13, 2023 - 16:40 UTC
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
OpenHRS Maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 17:00 UTC
Scheduled - During this maintenance window, you may experience temporary Intermittent service disruptions and approximately 15 minutes of downtime. Any orders that fail during this time must be resubmitted. Our team is committed to minimizing any service interruptions, and we sincerely appreciate your patience.

The following services may experience temporary unavailability:

HRS Control Panel
AWI
API

This status page will be continuously updated during the maintenance window to keep you informed of the progress and any developments.

Thank you for your understanding as we work to improve our services.
Nov 23, 15:34 UTC
Identity Digital (Formerly Donuts Inc) Registry Maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 16:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 14:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 17, 23:06 UTC
Nov 29, 2023
OpenHRS Maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 23:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 17:01 UTC
Scheduled - During this maintenance window, you may experience temporary Intermittent service disruptions and approximately 15 minutes of downtime. Any orders that fail during this time must be resubmitted. Our team is committed to minimizing any service interruptions, and we sincerely appreciate your patience.

The following services may experience temporary unavailability:

HRS Control Panel
AWI
API

This status page will be continuously updated during the maintenance window to keep you informed of the progress and any developments.

Thank you for your understanding as we work to improve our services.
Nov 23, 15:32 UTC
Nov 28, 2023
OpenHRS Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 17:00 UTC
Scheduled - During this maintenance window, you may experience temporary Intermittent service disruptions and approximately 15 minutes of downtime. Any orders that fail during this time must be resubmitted. Our team is committed to minimizing any service interruptions, and we sincerely appreciate your patience.

The following services may experience temporary unavailability:

HRS Control Panel
AWI
API

This status page will be continuously updated during the maintenance window to keep you informed of the progress and any developments.

Thank you for your understanding as we work to improve our services.
Nov 23, 15:33 UTC
DENIC (.DE) Registry Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 15:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 23, 18:34 UTC
SIDN (.NL) Registry Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 02:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 7, 17:10 UTC
Cluster A - Webmail Login
Resolved - The mailstore has been fixed, all services have been restored.
Nov 28, 02:28 UTC
Identified - The affected mailstore has a corrupt filesystem. Repairs are currently ongoing and the engineering team has provided a rough ETA of 1 hour.

We will continue to provide updates as more information becomes available.
Nov 28, 02:17 UTC
Investigating - We are investigating an issue preventing some users on one of our Cluster A mailstores from logging into Webmail. Our engineering team has been engaged.

We will provide an update once we have additional information.
Nov 27, 22:59 UTC
Nov 27, 2023
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023
.ECO Registry Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 03:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 8, 18:13 UTC
Nov 23, 2023

No incidents reported.

Nov 22, 2023
SSL Order Errors
Resolved - This incident has been resolved.
Nov 22, 13:10 UTC
Update - The domains engineering team deduced an issue with non-ASCII characters in the code that caused intermittent failures while processing orders. Subsequently, the bug was fixed and all orders are processing successfully now.

Incident Start Time: 11-14-2023 15:20:00 UTC
Incident End Time: 11-21-2023 16:40:00 UTC
Total Duration: 6 days 1 hour and 20 minutes
Nov 21, 16:49 UTC
Update - After further investigation, our engineers believe orders failing are due to the use of specific characters. Engineers are verifying and investigating a solution.

For the time being, customers may review their CSR and contact information and try resubmitting without the use of any special characters, please keep in mind while this will fix most issues there are some cases where the permanent fix we are investigating will be necessary.
Nov 14, 20:54 UTC
Investigating - We are currently experiencing an issue with placing orders for our SSL products, Customers may receive intermittent errors with the error: Internal Server Error. (Trust Service Request Timeout).

You may try your orders again as this issue is intermittent and orders may be successful at a later time.

We have engaged our operations team to investigate.
Nov 14, 15:52 UTC
.IN Registry Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 01:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 16, 12:23 UTC
Nov 21, 2023
.BE Registry Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 06:30 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 16, 12:26 UTC
ZARC Registry Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 07:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 07:01 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 16, 12:35 UTC
Nov 20, 2023

No incidents reported.

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