System Status
Investigating - We are investigating an issue when placing a new domain registration, transfer or change of ownership where the domains contact information shows only the NOT DISCLOSED contact details for all contact details instead of appearing as expected in the Reseller Control Panel.

We will update the status again once more information is available
May 26, 11:25 UTC
Investigating - OpenSRS Domain Verifications for both Changes of Registrant, and new Domain Registrations are currently degraded.

We will provide more information when it is available
May 26, 00:07 UTC
Domain Services Operational
Core gTLDs   ? Operational
Core ccTLDs   ? Operational
Other gTLDs   ? Operational
Other ccTLDs   ? Operational
Premium Names   ? Operational
WHOIS   ? Operational
APIs Operational
OpenSRS API   ? Operational
OpenHRS API   Operational
Email API   ? Operational
Hosted Email Operational
Cluster A   Operational
Cluster B   Operational
Webmail   Operational
Control Panels Operational
Reseller Control Panel   Operational
Classic RWI   ? Operational
End User Control Panel   Operational
Storefront   Operational
Payment Gateway   ? Operational
DNS Operational
SystemDNS   Operational
Domain Forwarding   Operational
SSL   ? Operational
Reseller Support   ? Operational
GoMobi   Operational
System Messaging   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
.NO Registry May 29, 06:00-08:00 UTC
During the maintenance, all domains will continue to resolve, but all other services may be unavailable.
Posted on May 24, 18:09 UTC
Verisign Registry Jun 21, 21:00 - Jun 22, 01:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.

This maintenance impacts Verisign ccTLDs and new gTLDs.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on May 22, 17:45 UTC
COM / NET Registry Jun 24, 01:00-01:45 UTC
During the maintenance, all domains will continue to resolve, but all other services may be unavailable.
Posted on May 25, 05:08 UTC
Past Incidents
May 28, 2018

No incidents reported today.

May 27, 2018
Resolved - This incident has been resolved.
May 27, 01:51 UTC
Investigating - Placing orders may result in the following error code:

SRS Error Code #420: Internal communication failure: error posting to identity info=FATAL: remaining connection slots are reserved for non-replication superuser connections

The issue is known and is being actively investigated.

This status will update when more details become available.
May 26, 21:34 UTC
May 26, 2018
Resolved - This incident has been resolved.
May 26, 22:36 UTC
Monitoring - Domain services (orders+updates) may experience irregular or degraded performance

The status will change with future developments
May 26, 22:21 UTC
Resolved - This incident has been resolved.
May 26, 22:19 UTC
Monitoring - There will be a temporary downtime for all domain orders and updates between 22:00 UTC and 22:15 UTC while we work on platform changes
May 26, 22:02 UTC
Resolved - We are happy to report that the intermittent issues we were facing with OpenSRS services are now resolved. Thank you for your patience in this matter.
May 26, 10:02 UTC
Investigating - We are currently experiencing intermittent issues with API related OpenSRS/HRS services

Some resellers may experience the following error when attempting to register a domain;

"oSRS Error Code #420: Internal communication failure: error posting to identity info=FATAL: remaining connection slots are reserved for non-replication superuser connections"

This appears to be an intermittent problem, please try again over the course of a few minutes.

Our team is working to resolve this and we will provide more information when it is available.
May 26, 08:36 UTC
Resolved - Transfer-in requests are working as intended. Transfer authorization emails are being dispatched to the transfer contact that was specified in the submission.
May 26, 00:50 UTC
Identified - The new GDPR transfer policy has not been rolled out yet. Our marketing team will send out an announcement once the implementation is complete.
May 25, 15:29 UTC
May 25, 2018
Resolved - This incident has been resolved.
May 25, 21:49 UTC
Identified - Availability of our Whois service for our registrar Tucows Domains Inc., whois.tucows.com, is currently degraded.

We have implemented changes to our Whois service required to comply with the GDPR, and are experiencing technical difficulties. We are working on resolving these issues as soon as possible, so we can resume providing Whois service through our web-based portal as well as port 43.
May 25, 14:29 UTC
Update - Our operations team continues to work on resolving the whois.tucows.com disruption issue. Another update will be provided when we have more information.
May 25, 08:32 UTC
Investigating - We are experiencing a disruption in our WHOIS service (whois.tucows.com). The issue is being closely monitored.
We will provide more information when it is available
May 25, 01:06 UTC
Resolved - We are happy to report that the registrar mail delays have been resolved. You will now see messages received in real time, these would be ICANN trade, registrant verification, and other system messages.
May 25, 16:27 UTC
Monitoring - We are experiencing message sending delays on the registrar mail system used to relay ICANN trade, registrant verification, and other system messages. Some messages sent may be delayed.
May 25, 10:12 UTC
Completed - The scheduled maintenance has been completed.
May 25, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 13:00 UTC
Scheduled - During the maintenance, all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
May 25, 12:55 UTC
May 24, 2018
Completed - The scheduled maintenance has been completed.
May 24, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 02:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 26, 17:00 UTC
May 23, 2018
Completed - The scheduled maintenance has been completed.
May 23, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 02:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
May 18, 19:26 UTC
May 22, 2018
Resolved - We are happy to report that our connections with Trustwave are now operational. Thank you for your patience in this matter.
May 22, 16:53 UTC
Investigating - We are experiencing an outage with the certificate authority Trustwave. Orders may be interrupted during this time. We will continue to provide updates on this as it progresses.
May 22, 15:34 UTC
Completed - The scheduled maintenance has been completed.
May 22, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 06:45 UTC
Scheduled - The scheduled maintenance began at 06:00 UTC and will conclude at 08:00 UTC. During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please see the documentation below:
http://opensrs.help/external-tlds
May 22, 06:43 UTC
Completed - The scheduled maintenance has been completed.
May 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 02:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Apr 26, 16:50 UTC
May 21, 2018
Completed - The scheduled maintenance has been completed.
May 21, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 17:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
May 11, 19:02 UTC
May 20, 2018
Completed - The scheduled maintenance has been completed.
May 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 07:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
May 18, 19:13 UTC
Completed - The scheduled maintenance has been completed.
May 20, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 01:01 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
May 18, 13:12 UTC
May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018
Completed - The scheduled maintenance has been completed.
May 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 17:00 UTC
Scheduled - During the maintenance, all domains will continue to resolve, but all other services may be unavailable.
May 11, 14:36 UTC
Resolved - We are happy to report that our operations team was able to address the issue affecting our connections to the registry. Services are now functioning as they should. Thank you for your patience in the matter.
May 16, 10:11 UTC
Investigating - We are currently experiencing connection issues with the .EU registry, following the maintenance that concluded at 07:00 UTC. Our operations team is investigating the issue.

This affects registrations, renewals, and management of .EU domains. Existing domains will continue to resolve normally.
May 16, 07:57 UTC
Completed - The scheduled maintenance has been completed.
May 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Mar 31, 20:58 UTC
May 14, 2018

No incidents reported.