Our engineering team have completed checks and confirmed all services are fully restored.
Incident Start Time: 07-30-2021 04:53:00 UTC
Incident End Time: 07-30-2021 06:50:00 UTC
Total Duration: ~1hr 57mins
Jul 30, 07:34 UTC
All mail services have now recovered properly after a successful manual restoration of mail service. We are currently monitoring the Cluster B mail service and follow with any updates or to close this incident.
Jul 30, 07:12 UTC
We are manually bringing services back online and will continue to post updates on this. Thank you for your patience.
Jul 30, 06:52 UTC
We are continuing to investigate this issue.
Jul 30, 05:20 UTC
We are experiencing an issue affecting Webmail, Pop and IMAP connections for users on Cluster B. Our engineering team is currently investigating this, and we will post updates as they are available.
Jul 30, 05:10 UTC