System Status
Emergency Maintenance Hostedemail - Cluster B
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 05:01 UTC
Scheduled - Our operations team will start an index migration in cluster B and will let it run over the weekend until Monday, December 9th, 2019. Users may notice slowness during the maintenance window. We will be monitoring the migration progress and cluster performance to terminate the job in case of any service degradation.
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Under Maintenance
Cluster A Operational
Cluster B Under Maintenance
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Verisign Registry Dec 8, 01:00-05:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 3, 13:53 UTC
Emergency Maintenance Hostedemail - Cluster B Dec 8, 03:00-05:00 UTC
Our Operations team will perform IMAP rebalancing work to address the recent high load issues in Cluster B. During the maintenance, we will be shutting down and rebooting some IMAP nodes in Cluster B. Users may experience a brief disconnect and reconnect during this maintenance period.
Posted on Dec 6, 21:25 UTC
CentralNic DNSSEC signing infrastructure Dec 9, 09:00-18:00 UTC
CentralNic will be undergoing some DNSSEC maintenance. Users may notice some intermittent disruptions ranging from a few minutes to up to 60 minutes

The following services may be unavailable:

DNS zone updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Nov 20, 13:24 UTC
.NO registry Dec 10, 06:00-08:00 UTC
The registry system (EPP), PID automaton, applicant declaration system and registrar web will be unavailable in short periods during the maintenance window.

The name service (DNS) will not be affected.
Posted on Dec 3, 15:34 UTC
.SE & .NU Registry Dec 11, 20:00 - Dec 12, 01:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Oct 10, 13:39 UTC
.NO Registry Dec 12, 07:00-09:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Dec 3, 14:32 UTC
.AU registry Dec 12, 16:00-18:00 UTC
During the maintenance, you may expect the following:

SRS: Intermittent Connectivity
Web Based Administrative Interface: Intermittent Connectivity
DNS: Resolution is unaffected
WHOIS: Intermittent Connectivity
Posted on Dec 6, 12:57 UTC
.SE & .NU Registry Dec 18, 20:00 - Dec 19, 01:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:

http://opensrs.help/chart
Posted on Nov 15, 12:55 UTC
.CH & .LI Registry Dec 19, 06:00-06:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Oct 10, 13:52 UTC
.CC , .NAME, .TV Registry Dec 19, 22:00 - Dec 20, 02:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Nov 27, 15:53 UTC
.CH & .LI Registry Jan 9, 06:00-06:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Oct 10, 13:53 UTC
.CH & .LI Registry Jan 30, 05:00-05:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Oct 10, 13:54 UTC
.AERO Registry Feb 22, 16:00 - Feb 23, 00:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Nov 26, 13:56 UTC
Past Incidents
Dec 7, 2019
HRS instances
Resolved - All HRS services are now back online. We appreciate your patience in this matter.
Dec 7, 07:23 UTC
Identified - The majority of services have recovered. We are still experiencing some degradation but most services have mostly restored and continue to recover.
Dec 7, 06:55 UTC
Update - Thank you for your patience, we continue to investigate this issue and will update you accordingly.

HRS customers will see impact when using any domain registrar services and their resellers will also see impacts to both the portal as well as the APIs.
Dec 7, 05:50 UTC
Investigating - We are currently experiencing issues that is impacting Domains for our (HRS clients).
Our operations team is currently investigating the issue.


We will send updates as they become available.
Dec 7, 04:00 UTC
Emergency Maintenance Hostedemail - Cluster A
Completed - The scheduled maintenance has been completed.
Dec 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 04:55 UTC
Scheduled - Our operations team will be performing reboots on nodes in cluster A. During this time users may experience brief disconnects and reconnects with their services.
Dec 6, 22:55 UTC
Dec 6, 2019

No incidents reported.

Dec 5, 2019
Cluster B inbound mail delays
Resolved - This issue is now resolved and all users on Cluster B should no longer experience any inbound mail delays.
Dec 5, 21:43 UTC
Monitoring - We have implemented a fix that has fully restored email services for users on Cluster B. The root cause was related to maintenance work and due to a missing configuration directory. That resulted in inbound mail being delayed.

We will monitor the situation for the time being to ensure all services are restored.
Dec 5, 20:47 UTC
Investigating - We are currently experiencing an issue where inbound mail for users on Cluster B may be delayed. We will continue investigating and provide updates as soon as we can
Dec 5, 19:03 UTC
Dec 4, 2019
Afnic Registry Connections
Resolved - We've received communication from the AFNIC registry that all services are up and running again. This issue is now resolved.
Dec 4, 23:37 UTC
Update - Afnic has reported that they are experiencing network issues with one of their providers and are working to resolve the problem currently. Updates will be provided as they are received.
Dec 4, 21:46 UTC
Investigating - We are currently having connection issues with the Afnic registry. The registry might be experiencing a temporary outage or undergoing maintenance. Our operations team is investigating and will update as soon as we hear back from the registry.

This affects registrations, renewals, and management of Afnic domains. Existing domains will continue to resolve normally.

For a list of affected TLDs, please see: http://opensrs.help/chart
Dec 4, 18:14 UTC
.EU maintenance: Extended period
Resolved - This extended maintenance has now completed, and all .EU domain management has resumed.

Thanks for your patience.
Dec 4, 10:27 UTC
Identified - There is an unplanned extension to the scheduled maintenance at the .EU registry. Until completed, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Dec 4, 08:23 UTC
System Maintenance - System Messaging, SSL, Domains
Completed - The scheduled maintenance has been completed.
Dec 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 05:00 UTC
Scheduled - We will be undergoing system maintenance at this time. Users may experience short interruptions when interfacing with any of our product offerings and/or system messaging during the maintenance window.
Nov 27, 19:09 UTC
.EU maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 05:00 UTC
Scheduled - The following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 22, 14:52 UTC
.NL Registry
Completed - The scheduled maintenance has been completed.
Dec 4, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 21:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Dec 3, 14:31 UTC
Dec 3, 2019
Webmail & IMAP Login Failures - Cluster B
Postmortem - Read details
Dec 6, 18:12 UTC
Resolved - All Cluster B email issues are now resolved and users should no longer receive any errors when logging into their webmail.

A storage device failure resulted in higher loads across Cluster B which in turn, resulted in IMAP/Webmail/POP services being degraded. Temporarily disabling IMAP nodes to lighten the load while the necessary repairs were made helped bring the cluster back online.
Dec 3, 20:10 UTC
Monitoring - IMAP, POP and Webmail services are now back up for all customers. Users will start to see emails arrive in their inboxes as the system is brought back up as well.

Next Update at 7:30 PM UTC
Dec 3, 19:04 UTC
Update - Our engineering team continue to work on at mitigating the impact of this issue. Some users may be able to access their webmail if they are able to access via IMAP as well. Otherwise the issue will still be present.

Next Update at 7:00 p.m. UTC
Dec 3, 18:28 UTC
Update - We continue to investigate login failures on cluster B. Users will be unable to login via Webmail and may experience login or connection degradation via IMAP.
Dec 3, 17:40 UTC
Update - We are currently investigating reports of login failures via webmail for cluster B. Users will be unable to log into their accounts at this time.

Users will be able to access email via IMAP/SMTP through Email clients during this outage.
Dec 3, 16:50 UTC
Investigating - We are currently investigating reports of login failures via webmail for cluster B. Users will be unable to log into their accounts at this time.
Dec 3, 16:40 UTC
.DE registry
Completed - The scheduled maintenance has been completed.
Dec 3, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 15:00 UTC
Scheduled - The following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 26, 14:10 UTC
.NL registry
Completed - The scheduled maintenance has been completed.
Dec 3, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 09:00 UTC
Scheduled - During this maintenance window, the .NL registry will be upgrading their software of the load balancers, firewalls, databases and other systems to the recommended patch levels

Availability of services during the maintenance window
Not available:

- DRS web interface
- DRS EPP-interface
- Zonefile update
- Whois/Registrar Whois (web interface)
- Whois/Registrar Whois (command-line interface)
- Registrar Test Environment
- Domain Name Surveillance Service
Nov 20, 13:48 UTC
Nominet Registry
Completed - The scheduled maintenance has been completed.
Dec 3, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 06:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 25, 14:18 UTC
.IN registry
Completed - The scheduled maintenance has been completed.
Dec 3, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 28, 14:42 UTC
.IN registry
Completed - The scheduled maintenance has been completed.
Dec 3, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:00 UTC
Scheduled - .IN Production Registry Service Upgrade

The following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 26, 13:33 UTC
Dec 2, 2019
Systemdns and Shopco Nameservers
Resolved - This issue is now resolved
Dec 2, 14:21 UTC
Monitoring - We have implemented a fix for the Nameserver issue which has restored functionality. All DNS services should now be back online.

We will monitor the issue to ensure the problem has been resolved
Dec 2, 13:26 UTC
Update - Our investigations continue in the Nameserver issue.

Updates will be provided as soon as they are available
Dec 2, 13:17 UTC
Investigating - We are currently investigating an issue where some Systemdns.com and Shopco.com nameservers fail to respond to queries.

Next Update at 1:10 PM UTC
Dec 2, 12:41 UTC
Dec 1, 2019
.MX registry
Completed - The scheduled maintenance has been completed.
Dec 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 04:00 UTC
Scheduled - DNS services will continue to operate.

Other services may experience some intermittent downtime.
Dec 1, 04:00 UTC
Nov 30, 2019
.HK Registry
Completed - The scheduled maintenance has been completed.
Nov 30, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 08:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 31, 13:03 UTC
.AM, .CX, .LA Registry
Completed - The scheduled maintenance has been completed.
Nov 30, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 08:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Sep 17, 12:13 UTC
Nov 29, 2019

No incidents reported.

Nov 28, 2019
.CH & .LI Registry
Completed - The scheduled maintenance has been completed.
Nov 28, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 06:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 10, 13:52 UTC
.SE & .NU Registry
Completed - The scheduled maintenance has been completed.
Nov 28, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 20:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 10, 13:38 UTC
Nov 27, 2019
.NZ Registry
Completed - The scheduled maintenance has been completed.
Nov 27, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 06:30 UTC
Scheduled - The following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 26, 13:43 UTC
.PL registry
Completed - The scheduled maintenance has been completed.
Nov 27, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 03:00 UTC
Scheduled - Registry services will not be available within the time frame specified above.

The following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 20, 14:41 UTC
Nov 26, 2019
Neustar
Completed - The scheduled maintenance has been completed.
Nov 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:00 UTC
Scheduled - Neustar will be performing some Narwhal Production Service Upgrades

the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 20, 14:33 UTC
Nominet Registry
Completed - The scheduled maintenance has been completed.
Nov 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 25, 14:17 UTC
Emergency Maintenance for Cluster B
Completed - The scheduled maintenance has been completed.
Nov 26, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:35 UTC
Scheduled - We will be performing an emergency maintenance on Cluster B.

This will affect sending and receiving, as well as connecting to download existing mail content in the account or logging in via Webmail.

This is expected to be completed within 45 minutes. Thank you for your patience as we work to complete this.
Nov 26, 06:33 UTC
Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

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