System Status
Investigating - -
We are experiencing a problem with our "Messaging and Confirmation" section located within the Reseller Control panel. You may notice no templates listed upon the first login. The current workaround is to force reload your browser which these templates will then appear.

We will provide additional information after our investigation.
Nov 16, 22:18 UTC
Domain Services Operational
Core gTLDs   ? Operational
Core ccTLDs   ? Operational
Other gTLDs   ? Operational
Other ccTLDs   ? Operational
Premium Names   ? Operational
WHOIS   ? Operational
Test Environment Domain Services   Operational
APIs Operational
OpenSRS API   ? Operational
OpenHRS API   Operational
Email API   ? Operational
Test Environment API   Operational
Hosted Email Operational
Cluster A   Operational
Cluster B   Operational
Webmail   Operational
Control Panels Operational
Reseller Control Panel   Operational
Classic RWI   ? Operational
End User Control Panel   Operational
Storefront   Operational
Payment Gateway   ? Operational
Test Environment Control Panels   Operational
DNS Operational
SystemDNS   Operational
Domain Forwarding   Operational
SSL   ? Operational
Reseller Support   ? Operational
GoMobi   Operational
System Messaging   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
.DK Registry Nov 17, 09:00-21:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Oct 25, 20:35 UTC
.FI Registry Nov 18, 06:00-10:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Nov 16, 09:03 UTC
.FR Registry Nov 19, 07:00-11:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Sep 6, 20:52 UTC
.DE Registry Nov 20, 15:00-15:30 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Nov 16, 09:18 UTC
.NO Registry Nov 20, 15:00-19:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Nov 14, 07:48 UTC
.MX Registry Nov 24, 04:00-15:55 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Nov 16, 08:58 UTC
CentralNic Registry Nov 25, 10:00-14:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Nov 12, 08:57 UTC
OpenSRS Platform Nov 27, 05:00-08:00 UTC
We are performing proactive firmware upgrades to our load balancing infrastructure in order to stay ahead of security vulnerabilities and other bugs. During this maintenance window, domain management services, including registration, transfer, and trade functionality, may be unavailable, or their performance may be degraded. Also, registrants may be unable to access their Consent Management Page URL or complete Whois verification. Downtime is not expected to exceed 15 minutes, and service interruptions are unlikely.

If you have any questions or concerns, please don't hesitate to contact us at help@opensrs.com.
Posted on Nov 13, 10:49 UTC
.EU Registry Nov 28, 04:00-07:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Sep 28, 08:02 UTC
.SE Registry Nov 28, 20:00 - Nov 29, 01:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Nov 12, 08:46 UTC
.COM/.NET Registry Dec 16, 01:00-01:45 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Nov 16, 08:39 UTC
Past Incidents
Nov 17, 2018

No incidents reported today.

Nov 16, 2018
Resolved - -
We are happy to report the problems related to our support chat have now been resolved.
Nov 16, 00:35 UTC
Investigating - -
We are experiencing issues with our Support chat at this time. When Initiating a new chat, the chat may freeze and you may not be able to further type additional information.
As an alternative, please use our phone and or email support at opensrs.com/contact.

We will keep you posted with additional information.
Nov 15, 23:28 UTC
Nov 15, 2018
Completed - The scheduled maintenance has been completed.
Nov 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 09:45 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Nov 15, 08:36 UTC
Nov 14, 2018
Completed - The scheduled maintenance has been completed.
Nov 14, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 18:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 8, 16:36 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of all affected TLDs please see:
https://help.opensrs.com/hc/en-us/articles/206391417-Externally-managed-TLDs
Nov 8, 16:41 UTC
Completed - The scheduled maintenance has been completed.
Nov 14, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 02:01 UTC
Scheduled - We are performing a proactive upgrade to our domain services platform. During this time, users may be unable to process registrations, transfers or updates to their domains. We recommend that our users not trigger these service requests as they may may result in partial or complete failure.

If you have any questions, please contact support at help@opensrs.com
Oct 24, 13:23 UTC
Nov 13, 2018
Completed - The scheduled maintenance has been completed.
Nov 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 03:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable. The following TLDs are affected:

.tw
.com.tw
.idv.tw
Nov 8, 16:39 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 03:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
http://opensrs.help/chart
Nov 12, 08:50 UTC
Nov 12, 2018

No incidents reported.

Nov 11, 2018
Completed - The scheduled maintenance has been completed.
Nov 11, 01:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 01:01 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 8, 16:09 UTC
Nov 10, 2018

No incidents reported.

Nov 9, 2018
Completed - The scheduled maintenance has been completed.
Nov 9, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 01:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Nov 7, 09:44 UTC
Completed - The scheduled maintenance has been completed.
Nov 9, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 04:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Nov 7, 09:40 UTC
Nov 8, 2018
Completed - The scheduled maintenance has been completed.
Nov 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 16:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Nov 5, 10:35 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 20:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Nov 5, 10:33 UTC
Nov 7, 2018
Resolved - Our operations team was able to address the issue, and our mail queues have cleared up now.
Nov 7, 14:39 UTC
Investigating - We are experiencing message sending delays on the registrar mail system used to relay registrant verification and other system messages. Some messages sent may be delayed as we work through resolving the issue.
Nov 7, 11:45 UTC
Nov 6, 2018
Completed - The scheduled maintenance has been completed.
Nov 6, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 15:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Nov 1, 12:52 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 07:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Nov 1, 12:50 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 06:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Nov 2, 11:38 UTC
Nov 5, 2018
Resolved - -
Our operations team has been able to fully restore the IMAP services for Cluster A.
All services are now online.
Nov 5, 18:31 UTC
Identified - -
Our team has been able to recover our webmail services. We are still working on any ongoing IMAP service degradation.
Nov 5, 17:34 UTC
Investigating - -
We are experiencing intermittent issues isolated to Cluster A for hosted email services. This affects webmail and IMAP services. We are seeing this only affecting a small subset of users at this time.
Nov 5, 16:48 UTC
Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.