Resolved -
This incident has been resolved. Phone support has been restored.
Oct 8, 20:26 UTC
Identified -
Our phone support provider has posted an update stating this issue now appears resolved. They are seeing an improvement on this as it recovers.
Oct 8, 20:04 UTC
Investigating -
We are currently experiencing issues with our phone support service provider, which is affecting customers' ability to reach us by phone. For support please connect with us via chat or email for assistance until this is resolved. Thank you for your understanding.
Oct 8, 19:38 UTC