We experienced issues today with our Hosted Email Cluster B from approximately 11:25 am ET to 11:59 am ET where Webmail was not accessible, and logins and mail delivery became intermittently unresponsive, however, our Operations team quickly identified the issue and service has now been fully restored.
Feb 10, 17:13 UTC
The issues we were experiencing with delayed incoming mail and webmail performance on Cluster B are now resolved.
Feb 8, 22:38 UTC
Services on Cluster B are beginning to return to normal levels and webmail performance has stabilized. Please note that inbound mail has been delayed during this incident, however outbound mail on this cluster was not impacted.
Feb 8, 21:15 UTC
Our operations team is continuing to work on Cluster B. Users may experience degraded performance sending and receiving mail as well as when visiting webmail.
Feb 8, 20:19 UTC
Our operations team is investigating further reports of degraded webmail performance on Cluster B. We will provide updates as they become available.
Feb 8, 19:26 UTC