System Status
Investigating - We are currently experiencing connection issues with the .TRAVEL registry. Our engineering team is investigating the issue.

This affects registrations, renewals, and management of .TRAVEL domains. Existing domains will continue to resolve normally.
May 4, 12:52 UTC
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Operational
Cluster A Operational
Cluster B Operational
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
.INC Registry May 18, 13:00-18:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on May 4, 16:21 UTC
.SE, .NU Registry May 19, 20:00 - May 20, 01:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Apr 12, 13:36 UTC
.COM/.NET Registry May 23, 01:00-01:45 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Apr 23, 12:35 UTC
.TV, .CC, & .NAME Registry May 25, 21:00 - May 26, 01:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Mar 2, 18:53 UTC
.CH, .LI Registry May 27, 06:00-06:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Mar 17, 14:19 UTC
.SE, .NU Registry Jun 2, 20:00 - Jun 3, 01:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Apr 12, 13:40 UTC
.CH, .LI Registry Jun 17, 06:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Mar 17, 14:15 UTC
.CH, .LI Registry Jul 8, 06:00-06:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Mar 17, 14:10 UTC
Past Incidents
May 17, 2021
Resolved - Connection to the .ws registry appears to have been restored, and all actions to register, renew, transfer or manage these domains are able to be completed once more.
May 17, 09:56 UTC
Investigating - We are currently experiencing connection issues with the .ws registry. Our engineering team is investigating the issue.

This affects registrations, renewals, and management of .ws domains. Existing domains will continue to resolve normally.
May 17, 07:56 UTC
Completed - The scheduled maintenance has been completed.
May 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 16:01 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
May 11, 14:40 UTC
May 16, 2021
May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021
Resolved - This problem has been identified and corrected by our engineers. Provider lookups are now working as expected from: https://tucowsdomains.com/provider-search/

Incident Start Time: 05-13-2021 07:00:00 UTC
Incident End Time:05-13-2021 18:13:00 UTC
Total Duration:11 hours 13 minutes
May 13, 18:37 UTC
Update - The network team currently managing the site has found intermittent 504 gateway errors and captcha timeouts after 10 seconds when attempting to complete a provider search. We have escalated the issue to our partner service to investigate the cause of the timeouts. We will provide updates as they become available.

shopco.com can be used for provider lookups as an alternative for now.
May 13, 15:12 UTC
Investigating - The provider search feature available at the URL below is currently down.

Our team is investigating.

https://tucowsdomains.com/provider-search/
May 13, 11:21 UTC
May 12, 2021
Resolved - This incident has been resolved.
May 12, 15:39 UTC
Update - Our engineering team has blocked all the abusive traffic and domain services for the affected TLDs are back to normal.
May 12, 15:37 UTC
Update - Our network & security engineering team is investigating further. We will provide updates as they become available.
May 12, 15:01 UTC
Identified - Our engineering team has identified that the issue is caused due to a minor DDoS attack and continues to troubleshoot the issue.
May 12, 13:38 UTC
Investigating - We are currently experiencing issues communicating with our partner registrar(s). These partner registrars() are accredited to purchase and manage domains of certain TLDs on behalf of OpenSRS.

For domains of the impacted TLDs, this following actions will become unavailable:

- registrations
- renewals
- transfers
- modifications

Existing domain registrations should continue to resolve DNS as expected.

For a list of all impacted TLDs click below

https://help.opensrs.com/hc/en-us/articles/206391417-Externally-managed-TLDs
May 12, 12:46 UTC
May 11, 2021
Resolved - Our engineering team resolved issues with high traffic causing degradation of services relating to externally managed TLDs. We've temporarily increased max connections and the engineering team worked to stop any abusive traffic causing slowdown.

Incident Start Time: 05-11-2021 10:41:00
Incident End Time:05-11-2021 14:15:00
Total Duration:~3hrs 26mins
May 11, 14:49 UTC
Investigating - We are currently experiencing issues communicating with our partner registrar(s). These partner registrars() are accredited to purchase and manage domains of certain TLDs on behalf of OpenSRS.

For domains of the impacted TLDs, this following actions will become unavailable:

- registrations
- renewals
- transfers
- modifications

Existing domain registrations should continue to resolve DNS as expected.

For a list of all impacted TLDs click below

https://help.opensrs.com/hc/en-us/articles/206391417-Externally-managed-TLDs
May 11, 11:15 UTC
May 10, 2021
Resolved - We experienced a registry connection issue affecting .ws domain:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

All connections were restored since 09:45 AM UTC without any intervention.

Incident Start Time: 05-10-2021 08:17:00 UTC
Incident End Time: 05-10-2021 09:45:00 UTC
Total Duration:1 hour and 28 minutes
May 10, 10:36 UTC
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Resolved - Connection to .WS has been up and stable for over an hour now. We have not received a response from the registry yet. No further service impact. We will be resolving this outage.

Thank you.

Start Time: 13:31 UTC
End time: 16:22 UTC
May 7, 16:22 UTC
Monitoring - The connection has been restored to the .ws registry. We have not received a response from the registry at this time. We will continue to monitor the connection for the time being.
May 7, 14:25 UTC
Update - We are currently experiencing connection issues with the .ws registry. Our engineering team is investigating the issue.

This affects registrations, renewals, and management of .ws domains. Existing domains will continue to resolve normally.
May 7, 13:37 UTC
Investigating - We are currently investigating this issue.
May 7, 13:31 UTC
Resolved - All connections have been restored without any intervention. We are still awaiting a response from the registry. Further details will be updated in the incident report.

Incident Start Time: 05-06-2021 02:42:29
Incident End Time:05-06-2021 03:56:36
Total Duration:1 hour 14 minutes
May 7, 04:32 UTC
Investigating - We are currently experiencing an incident that is impacting OpenSRS Domains. We are experiencing connectivity issues with .ws and are reaching out to the registry to get the details.
We will update further when we have more information. Thank you for your patience.
May 7, 03:19 UTC
May 6, 2021
Completed - The scheduled maintenance has been completed.
May 6, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 06:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Mar 17, 14:17 UTC
Completed - The scheduled maintenance has been completed.
May 6, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 20:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Mar 17, 14:01 UTC
May 5, 2021
Resolved - The issue has been resolved

Incident Start Time: 04-30-2021 10:15:00
Incident End Time:05-05-2021 06:33:00
Total Duration:20 hours, 18 minutes
May 5, 11:09 UTC
Identified - We have received a response from the registry and are working to resolve this connection issue. We will post any updates as they are available.
May 5, 05:37 UTC
Investigating - There is currently a connection issue affecting .gl .af, .gs, .gy, .hn, .ht, .ki, .nf, .sb, .tl TLDs, they will not be able to be registered, renewed during the outage.
May 3, 11:01 UTC
May 4, 2021
Resolved - The service has been completely restored. If you are still experiencing issues, please don't hesitate to contact us!

Incident Start Time: 05-04-2021 15:00:00 UTC
Incident End Time: 05-04-2021 20:57:00 UTC
Total Duration:~6 hrs
May 4, 21:47 UTC
Identified - Sectigo has confirmed that they are experiencing an internal outage.

They've communicated possible uptime within the next couple of hours.
May 4, 17:37 UTC
Update - We are still awaiting new developments from Sectigo
May 4, 16:25 UTC
Investigating - Be advised, we are receiving reporting regarding validation failures for new/renewed sectigo SSL products.

Our team are currently working with Sectigo to resolve the outage.
May 4, 15:51 UTC
Resolved - All connections has been restored without any intervention. We are still awaiting a response from the registry. Further details will be updated in the incident request. We thank you for your patience.

Incident Start Time: 05-04-2021 05:05:00 UTC
Incident End Time:05-04-2021 08:01:00 UTC
Total Duration:1 hour and 56 minutes
May 4, 08:44 UTC
Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information.
May 4, 05:33 UTC
May 3, 2021