Monitoring - We are experiencing message sending delays on the registrar mail system used to relay ICANN trade, registrant verification, and other system messages. Some messages sent may be delayed.
May 25, 10:12 UTC
Identified - Availability of our Whois service for our registrar Tucows Domains Inc., whois.tucows.com, is currently degraded.
We have implemented changes to our Whois service required to comply with the GDPR, and are experiencing technical difficulties. We are working on resolving these issues as soon as possible, so we can resume providing Whois service through our web-based portal as well as port 43.
May 25, 14:29 UTC
Update - Our operations team continues to work on resolving the whois.tucows.com disruption issue. Another update will be provided when we have more information.
May 25, 08:32 UTC
Investigating - We are experiencing a disruption in our WHOIS service (whois.tucows.com). The issue is being closely monitored.
We will provide more information when it is available
May 25, 01:06 UTC
We are happy to report that our connections with Trustwave are now operational. Thank you for your patience in this matter.
May 22, 16:53 UTC
We are experiencing an outage with the certificate authority Trustwave. Orders may be interrupted during this time. We will continue to provide updates on this as it progresses.
May 22, 15:34 UTC
We are happy to report that our operations team was able to address the issue affecting our connections to the registry. Services are now functioning as they should. Thank you for your patience in the matter.
May 16, 10:11 UTC
We are currently experiencing connection issues with the .EU registry, following the maintenance that concluded at 07:00 UTC. Our operations team is investigating the issue.
This affects registrations, renewals, and management of .EU domains. Existing domains will continue to resolve normally.
May 16, 07:57 UTC
The scheduled maintenance has been completed.
May 11, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 UTC
We are performing proactive firmware upgrades as part of our efforts to maintain a high level of security and reliability. During this maintenance window, provisioning and webmail services (including mail flow) will be unavailable, or their performance may be degraded. The actual downtime should be limited to 15 minutes in total.
Please note: Users on email Cluster A will not be affected.
We apologize for the inconvenience, and we appreciate your patience.
Apr 30, 09:43 UTC