Resolved -
Engineering has issued a fix and services have returned to normal. This incident is resolved.
Feb 26, 18:49 UTC
Investigating -
We are experiencing an issue involving webmail and POP3 connectivity on Cluster B of Hosted Email. Webmail and POP access is impacted. Engineering is engaged and investigating.
Feb 26, 18:19 UTC
Resolved -
Our Engineers have resolved the issue with DNS records being removed when attempting to update the existing records.
Feb 25, 03:53 UTC
Identified -
Our Engineers have identified the cause of this issue with DNS records being removed while updating existing records.
They are in the process of implementing a fix currently.
Updates to come as they are received.
Feb 24, 23:47 UTC
Investigating -
We are currently investigating an issue involving DNS management in the OpenSRS control panel. Customers using the SystemDNS nameservers may see DNS records removed when attempting to update their records in the OpenSRS control panel. Engineering has been engaged and is investigating.
Feb 24, 21:59 UTC