System Status
All Systems Operational
Domain Services Operational
Core gTLDs   ? Operational
Core ccTLDs   ? Operational
Other gTLDs   ? Operational
Other ccTLDs   ? Operational
Premium Names   ? Operational
WHOIS   ? Operational
Test Environment Domain Services   Operational
APIs Operational
OpenSRS API   ? Operational
OpenHRS API   Operational
Email API   ? Operational
Test Environment API   Operational
Hosted Email Operational
Cluster A   Operational
Cluster B   Operational
Webmail   Operational
Control Panels Operational
Reseller Control Panel   Operational
Classic RWI   ? Operational
End User Control Panel   Operational
Storefront   Operational
Payment Gateway   ? Operational
Test Environment Control Panels   Operational
DNS Operational
SystemDNS   Operational
Domain Forwarding   Operational
SSL   ? Operational
Reseller Support   ? Operational
GoMobi   Operational
System Messaging   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Verisign Registry Jun 21, 21:00 - Jun 22, 01:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.

This maintenance impacts Verisign ccTLDs and new gTLDs.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on May 22, 17:45 UTC
.COM / .NET Registry Jun 24, 01:00-01:45 UTC
During the maintenance, all domains will continue to resolve, but all other services may be unavailable.
Posted on May 25, 05:08 UTC
.FR Registry Jun 25, 06:00-09:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Jun 12, 10:08 UTC
CentralNic Registry Jun 25, 08:00-16:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Jun 13, 07:19 UTC
.AU Registry Jun 29, 22:00 - Jul 1, 10:00 UTC
During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Posted on Jun 7, 22:24 UTC
Nominet Registry Jul 3, 05:00-07:00 UTC
-
During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Jun 5, 17:56 UTC
Past Incidents
Jun 19, 2018

No incidents reported today.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018
Registrar Mail Delays
Resolved - The messaging delays started to clear up at ~22:00 UTC. There are currently no delays with the messaging system. Thank you for your patience in the matter.
Jun 15, 07:41 UTC
Identified - We are experiencing message sending delays on the registrar mail system used to relay registrant verification and other system messages. Some messages sent may still be delayed as we work through our queue.
Jun 14, 21:14 UTC
.CA Registry
Completed - The scheduled maintenance has been completed.
Jun 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Jun 12, 10:19 UTC
Jun 14, 2018
Registrar Mail Delays
Resolved - We are happy to report that the registrar mail delays have been resolved. All mail is now sending in real time.
Jun 14, 21:02 UTC
Update - -
We are continuing to work on this issue, we will update when any new information becomes available.
Thank you.
Jun 14, 16:20 UTC
Identified - -
We are experiencing message sending delays on the registrar mail system used to relay registrant verification, and other system messages. Some messages sent may be delayed.
Jun 14, 06:38 UTC
Jun 13, 2018
.PL Registry
Completed - The scheduled maintenance has been completed.
Jun 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 02:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.
Jun 12, 10:05 UTC
Jun 12, 2018
Nominet Registry
Completed - The scheduled maintenance has been completed.
Jun 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 06:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Jun 6, 10:19 UTC
Jun 11, 2018
Donuts Registry
Completed - The scheduled maintenance has been completed.
Jun 11, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 17:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Jun 3, 00:53 UTC
Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018
Externally Managed TLDs
Completed - The scheduled maintenance has been completed.
Jun 8, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 02:31 UTC
Scheduled - -
During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLDs please see the following:
https://help.opensrs.com/hc/en-us/articles/206391417-Externally-managed-TLDs
Jun 5, 18:02 UTC
Jun 7, 2018
.CO Registry Connections
Resolved - The issues we were experiencing on .CO domain management are now resolved. Please re-submit any failed orders that occurred during this outage.
Jun 7, 13:40 UTC
Investigating - -
We are currently experiencing issues with registrations, renewals, and domain management for the .CO registry. Our operations team is investigating the issue.

This affects registrations, renewals, and management of .CO domains. Existing domains will continue to resolve normally.
Jun 7, 13:14 UTC
Jun 6, 2018
GDPR Implementation
Resolved - This will be our final update.

Recently Resolved Issues:
- Domain redemptions are now operational. Please re-process any failed redemptions at your convenience.

Domain pushing between resellers remains disabled at this time. Should you require an update on this, or any other issue, please contact support.

Thank you for your patience as we worked through these issues during our GDPR compliance changes.
Jun 6, 20:15 UTC
Update - -
There are no further updates at this time. Previous issues are still being worked on.

Next Update: 20:00 UTC
Jun 6, 17:16 UTC
Update - -
There are no further updates at this time. Previous issues are still being worked on.

Next Update: 15:00 UTC
Jun 5, 21:31 UTC
Update - Ongoing issues:
- Domain pushing between resellers is currently disabled
- Domain redemption issue is isolated to a small number of domains.
Error Message: Failed to submit redemption request: Failed to send redeem request for domain.tld: Object status prohibits operation

Resolved:
- Consent management emails are delayed
Next Update: 20:00 UTC
Jun 5, 16:07 UTC
Update - --
Ongoing issues:
- Domain pushing between resellers is currently disabled
- Consent management emails are delayed
- Domain redemption issue is isolated to a small number of domains.
Error Message: Failed to submit redemption request: Failed to send redeem request for domain.tld: Object status prohibits operation

Resolved:
- New Reseller Control Panel / Classic Panel may not display contact information for a small number of domains.

Next Update: 20:00 UTC
Jun 5, 15:38 UTC
Update - --
There are no further updates at this time. Previous issues are still being worked on.

Next Update: 20:00 UTC
Jun 5, 15:33 UTC
Update - --
There are no further updates at this time. Previous issues are still being worked on.

Next Update: 15:00 UTC
Jun 4, 20:44 UTC
Update - There are no additional updates at this time. Our dev team continues work on resolving the ongoing issues.

Next Update: 20:00 UTC
Jun 4, 15:01 UTC
Update - -
Ongoing issues:
- New Reseller Control Panel / Classic Panel may not display contact information for a small number of domains.
- Domain pushing between resellers is currently disabled
- Consent management emails are delayed
- Domain redemption issue is isolated to a small number of domains.
Error Message: Failed to submit redemption request: Failed to send redeem request for domain.tld: Object status prohibits operation

Resolved:
Registrant Verification

Next Update: 15:00 UTC
Jun 1, 22:15 UTC
Update - -
Ongoing issues:
- New Reseller Control Panel / Classic Panel may not display contact information for a small number of domains.
- Registrant Verification - Fix is being worked on
- Domain pushing between resellers is currently disabled
- Consent management emails are delayed
- Domain redemption issue is isolated to a small number of domains.
Error Message: Failed to submit redemption request: Failed to send redeem request for domain.tld: Object status prohibits operation

Next Update: 07:00 UTC Monday
Jun 1, 20:07 UTC
Update - -
Ongoing issues:
- Domain redemption issue is isolated to a small number of domains.
Error Message: Failed to submit redemption request: Failed to send redeem request for domain.tld: Object status prohibits operation

- New Reseller Control Panel / Classic Panel may not display contact information for a small number of domains.

Next Update: 20:00 UTC
Jun 1, 15:01 UTC
Update - -
There are no additional updates at this time. We thank you for your continued patience.

Next Update: 15:00 UTC.
Jun 1, 07:01 UTC
Update - -
Ongoing issues:
- Reseller Web Interface (Classic Panel) may not display contact information for the queried domain
- Registrant Verification - fix is being worked on, will remain disabled until further notice
- Domain pushing between resellers
-Consent management emails are delayed
-Domain redemption for some TLDs is not functional at this time

Next Update: 07:00 UTC
May 31, 21:09 UTC
Update - -
New issues:
- Reseller Web Interface (Classic Panel) may not display contact information for the queried domain

Ongoing issues:
- Registrant Verification - fix is being worked on, will remain disabled until further notice
- Domain pushing between resellers
-Consent management emails are delayed
-Domain redemption for some TLDs is not functional at this time

Next Update: 21:00 UTC
May 31, 18:31 UTC
Update - -
Ongoing issues:
- Registrant Verification - fix is being worked on, will remain disabled until further notice
- Domain pushing between resellers
-Consent management emails are delayed
-Domain redemption for some TLDs is not functional at this time

Next update: 18:00 UTC
May 31, 14:49 UTC
Update - -
New issues:
- Unable to redeem some Verisign domains.

Ongoing issues:
- Registrant Verification - fix is being worked on, will remain disabled until further notice
- Domain pushing between resellers

Next Update: 18:00 UTC
May 31, 14:36 UTC
Update - -
Recently resolved issues:
- Domain owner contact modification will now bypass the trade process.

Ongoing issues:
- Registrant Verification - fix is being worked on, will remain disabled until further notice
- Domain pushing between resellers

Next Update: 14:00 UTC Monday
May 30, 20:44 UTC
Update - -
Ongoing issues:
- Registrant Verification and Change of Registrant Process - fix is being worked on, will remain disabled until further notice
- Domain pushing between resellers

Next Update: 21:00 UTC
May 30, 17:06 UTC
Update - -
Recently resolved issues:
- .DK registration errors

Ongoing issues:
- Registrant Verification and Change of Registrant Process - fix is being worked on, will remain disabled until further notice
- Domain pushing between resellers

Next Update: 17:00 UTC
May 30, 14:10 UTC
Update - -
Recently resolved issues:
- Option to resend consent management emails via Reseller Control Panel
- Some consent management links are resulting in an error
- Domains do not show contact data after reseller-to-reseller transfer
- .Blog UK postal code validation errors

Ongoing issues:
- Registrant Verification and Change of Registrant Process - fix is being worked on, will remain disabled until further notice
- Domain pushing between resellers
- .DK registration errors
May 29, 20:51 UTC
Update - -
New Issue:
- .DK Registry Connections issues (New orders / Transfers)

Resolved:
- .FR registrations have been resolved
May 29, 15:05 UTC
Investigating - Our development team is currently working on refining our GDPR implementation work. The following components are temporarily degraded:
- Registrant Verification Process - fix is being worked on
- Change of Registrant / Trade Process - will remain disabled until further notice
- Option to resend consent management emails via Reseller Control Panel
- Some consent management links are resulting in error
- .FR registrations
- Domains do not show contact data after reseller-to-reseller transfer

We have recently corrected the following errors:
- Both API calls as well as the reseller control panel will no longer return "not disclosed" data, but now show actual contact data as per the registrant's consent status.
- Issues where consent management approval resulted in an error due to “NONE” consent status have been resolved
- .CA domain registration issues are resolved

We will provide updates to these issues as we make progress.
May 28, 22:35 UTC
Jun 5, 2018
Cluster A Services
Resolved - -
Incident has cleared.

Service continues to work as intended
Jun 5, 17:30 UTC
Monitoring - Services seem stable.

We will continue monitoring traffic for another hour before clearing the incident

Next Update: 17:15 UTC
Jun 5, 16:18 UTC
Investigating - --
HostedEmail Cluster A services are currently degraded.

We will update the status of incident as more information becomes available

Next Update: 16:45UTC
Jun 5, 16:14 UTC
.UK Registry
Completed - The scheduled maintenance has been completed.
Jun 5, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 05:00 UTC
Scheduled - During the maintenance all domains will continue to resolve, but all other services may be unavailable.

For a list of affected TLD's please look the registry up in the following spreadsheet:
http://opensrs.help/chart
May 30, 17:28 UTC
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