We are happy to report that the issues we were experiencing with Cluster A have now been resolved. Thank you for your patience while we worked to resolve this matter.
Jun 21, 23:08 UTC
Our Operations team has mitigated the issue affecting inbound mail delivery with Cluster A, and we are monitoring the dequeuing process. We apologise for the inconvenience, and thank you for your continued patience.
Jun 21, 20:39 UTC
Our Operations team continues to work on resolving the issue affecting inbound mail delivery with Cluster A. Thank you for your continued patience, and we apologise for the inconvenience.
Jun 21, 18:52 UTC
Our operations team has identified highly increased botnet-type traffic to our email service, which is the root cause for the delays. We are working with highest priority to restore service to a normal level.
Jun 21, 15:48 UTC
Our operations team continues to work on the inbound mail delivery delay issue for Cluster A. Thank you for your patience as we continue to work towards resolution.
Jun 21, 11:19 UTC
We have identified an inbound mail delivery delay issue for mailboxes on Cluster A. The delay is intermittent but maybe more than an hour. Our operations team is aware of the problem and working towards resolution.
Jun 21, 09:20 UTC