System Status
All Systems Operational
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Operational
Cluster A Operational
Cluster B Operational
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
.UK registry Sep 22, 05:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 8, 12:39 UTC
.NO registry Sep 22, 10:00-12:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 15, 15:35 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 16, 13:24 UTC
.PL registry Sep 23, 02:00-05:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 17, 11:59 UTC
.CH Registry Sep 24, 05:00-05:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Aug 31, 12:06 UTC
.EU Registry Sep 30, 04:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 8, 12:10 UTC
DigiCert Maintenance Oct 4, 07:00-09:00 UTC
The DigiCert platform will be undergoing maintenance on October 4th to update their backend.

Services that may be affected

Digicert, Geotrust, RapidSSL, Thawte

Certificate Issuance
Certificate purchasing
End user portal access
DigiCert API

Please make sure that if you have expiring certificates around this time to renew them ahead of time.

For additional information, please see https://status.digicert.com/
Posted on Sep 20, 13:44 UTC
.SE/.NU Registry Oct 7, 19:00-23:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 16, 13:05 UTC
.CH Registry Oct 15, 05:00-05:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Aug 31, 12:07 UTC
.MX Registry Oct 17, 00:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 16, 13:17 UTC
SE/.NU registry Oct 21, 19:00-23:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 16, 13:13 UTC
.COM/.NET registry Oct 25, 01:00-05:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Jul 28, 12:19 UTC
SE/.NU registry Nov 4, 19:00-23:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 16, 13:14 UTC
.CH Registry Nov 5, 06:00-06:30 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Aug 31, 12:09 UTC
.AM, .CX, .LA Registry Nov 21, 08:00-12:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Sep 16, 12:40 UTC
.CH Registry Nov 26, 06:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Aug 31, 12:10 UTC
.CH Registry Dec 17, 06:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Aug 31, 12:11 UTC
.CH Registry Jan 14, 06:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Aug 31, 12:12 UTC
Past Incidents
Sep 21, 2020
Resolved - This matter has been resolved and chat support is operational.

Incident Start Time: 09-21-2020 16:09:00 UTC
Incident End Time: 09-21-2020 17:20:00 UTC
Total Duration: 1 hour and 11 minutes
Sep 21, 17:36 UTC
Monitoring - We’re seeing improvements in users’ ability to access Chat. We’ll continue to monitor the situation and provide updates.
Sep 21, 17:03 UTC
Investigating - OpenSRS chat support may not be available at the moment.
Please reach out to us directly via phone or email.
Our apologies for the inconvenience.
https://opensrs.com/why/contact/
Sep 21, 16:53 UTC
Sep 20, 2020
Resolved - This incident has been resolved and all services are fully operational.

Incident Start Time: 09-19-2020 19:49:00 UTC
Incident End Time: 09-19-2020 21:38:00 UTC
Total Duration: 1 hour and 49 minutes
Sep 20, 12:46 UTC
Monitoring - Mitigation has been implemented to disperse the abusive traffic, tucows.com is currently accessible but our engineering teams are monitoring for potential threats. We will continue to keep this issue on alert for time being.
Sep 19, 21:19 UTC
Identified - We are seeing abusive traffic hitting our servers impacting tucows.com, our engineers are working to mitigate service impact.
Sep 19, 20:11 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 01:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 01:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Sep 13, 20:23 UTC
Sep 19, 2020
Resolved - The engineering team has blocked the abusive traffic and Tucows.com has been restored successfully.

Duration: 6 hrs 16 minutes
From: 13:38:00 UTC
To: 19:14:00 UTC
Sep 19, 19:14 UTC
Update - We are still observing intermittent failures for Tucows.com. The engineering team continues to block abusive traffic.
Sep 19, 18:59 UTC
Update - All services have recovered successfully except tucows.com. The engineering team continues to further mitigate degradation.
Sep 19, 18:03 UTC
Monitoring - Mitigation continues, we have not experienced any slowness at this time but will continue to monitor the situation. Users may still be unable to reach tucows.com.
Sep 19, 17:06 UTC
Update - We are currently experiencing a volumetric DDOS attack on our services, our engineering team is working to mitigate. Some DNS services may experience degraded performance. We will continue to update as new information comes in.
Sep 19, 16:19 UTC
Investigating - We are currently experiencing an issue with (Tucows.com). The tucows.com website is unreachable at the moment and we are currently investigating the issue.

Users will see timeout while loading tucows.com in their browsers.


Start time: 13:38:00 UTC
Sep 19, 13:59 UTC
Sep 18, 2020
Resolved - An incident occurred affecting domains and SSL management in the Reseller Control Panel. This had no effect on their resolving, or API calls or management in the Classic Interface.

Incident Start Time: 09-18-2020 06:55:00 UTC
Incident End Time: 09-18-2020 07:21:00 UTC
Total Duration: 26 minutes
Sep 18, 07:22 UTC
Sep 17, 2020

No incidents reported.

Sep 16, 2020
Completed - The scheduled maintenance has been completed.
Sep 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Sep 16, 13:02 UTC
Resolved - The network connections to Afilias production TLDs has been recovered.

Incident Start Time: 09-16-2020 18:36:00 UTC
Incident End Time: 09-16-2020 19:29:00 UTC
Total Duration: 53 minutes
Sep 16, 20:23 UTC
Investigating - We are currently experiencing connection issues with Afilias. Our engineering team is investigating the issue.

Customers will intermittently be unable to lookup, register or renew Afilias TLD's
Sep 16, 19:06 UTC
Resolved - The registry responded advising that they experienced an unexpected network-related outage that they have since resolved.

Incident Start Time: 09-16-2020 13:23:00 UTC
Incident End Time:09-16-2020 14:32:00 UTC

Total Duration:1 hr, 9 min
Sep 16, 14:32 UTC
Update - We are currently experiencing an issue with our connections to the Corenic TLD for our production and test environments.

Client Impact: Customers will intermittently be unable to lookup, register or renew Corenic TLD's
Sep 16, 14:15 UTC
Investigating - Corenic TLD connections issue
Sep 16, 14:10 UTC
Sep 15, 2020
Resolved - Our domains management has been restored and users should once more have full management in their account.

Incident Start Time: 09-15-2020 07:24:00 UTC
Incident End Time: 09-15-2020 07:37:00 UTC
Total Duration:13 minutes
Sep 15, 07:47 UTC
Investigating - We are currently investigating an incident that's impacting domains management in the Reseller Control Panel. This will affect requests to register, modify or renew domains, but they continue to resolve.

We'll post updates as they become available.
Sep 15, 07:41 UTC
Sep 14, 2020
Completed - The scheduled maintenance has been completed.
Sep 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Sep 7, 12:11 UTC
Sep 13, 2020
Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020
Completed - The scheduled maintenance has been completed.
Sep 10, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 12:10 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Sep 10, 12:05 UTC
Sep 9, 2020

No incidents reported.

Sep 8, 2020
Resolved - Our connection to TangoNrw has been restored and users should no longer experience any issues with regards to .nrw domains.

Incident Start Time: 09-08-2020 14:02:00
Incident End Time:09-08-2020 14:39:00
Total Duration:37 minutes
Sep 8, 15:04 UTC
Investigating - We are currently experiencing an issue with our .nrw connection to the registry

Client Impact: Customers will not be able to register, renew or connect to TangoNrw

Next Update: Within 60 minutes
Sep 8, 10:02 UTC
Resolved - We now have restored registry connection for availability and management of ZACR domains, and the registry whois pages are responding once more.

Incident Start Time: 09-08-2020 02:19:00 UTC
Incident End Time: 09-08-2020 10:21:00 UTC
Total Duration: 8 hours 2 mins
Sep 8, 10:21 UTC
Update - We are continuing to investigate this issue.
Sep 8, 03:18 UTC
Update - We are unable to connect to the ZACRAfrica production environments. We have reached out to the registry to inform them of this issue and are awaiting them to confirm of any unscheduled maintenance going on at their end.
Sep 8, 03:15 UTC
Investigating - We are experiencing degradation of service. We will provide an update shortly with additional information.
Sep 8, 03:11 UTC
Sep 7, 2020

No incidents reported.