System Status
Investigating - We are experiencing intermittent login failures with logging into the Control Panel (manage.test.opensrs.com) within the test environment.

Resellers may experience the following error: "There was an error communicating with the server, please try again"

Next Update: Within 60 minutes
Oct 18, 08:19 UTC
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Operational
Cluster A Operational
Cluster B Operational
Webmail Operational
Control Panels Degraded Performance
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Degraded Performance
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Nominet Registry Maintenance Oct 26, 05:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Oct 11, 13:34 UTC
.EU Registry Maintenance Oct 27, 05:00-08:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Oct 11, 13:39 UTC
Verisign (.tv, .cc, & .name) Registry maintenance Oct 27, 20:00 - Oct 28, 00:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Oct 11, 13:46 UTC
During this scheduled system maintenance by our registry partners, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:

https://help.opensrs.com/hc/en-us/articles/206391417-Externally-managed-TLDs
Posted on Sep 20, 20:44 UTC
.EU Registry Maintenance Nov 24, 04:00-07:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Posted on Oct 11, 13:58 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Aug 30, 20:01 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates
Posted on Oct 11, 13:51 UTC
During this scheduled system maintenance by our registry partners, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:

https://help.opensrs.com/hc/en-us/articles/206391417-Externally-managed-TLDs
Posted on Oct 11, 14:06 UTC
Past Incidents
Oct 18, 2021

Unresolved incident: Test Environment Login Error.

Oct 17, 2021
Resolved - During this scheduled system maintenance, .COM/.NET domain services will be taken offline and the following services will be affected:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

Start Time: 01:00 AM UTC
Completed Time: 01:45 AM UTC
Total Duration: 45 minutes
Oct 17, 01:00 UTC
Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021
Completed - The scheduled maintenance has been completed.
Oct 12, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 15:02 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart
Oct 11, 13:33 UTC
Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
Resolved - The engineering team has identified and resolved the issue.

All systems are now working as expected.

Incident Start Time: 10-08-2021 2:53:00 UTC
Incident End Time:10-08-2021 04:23:00 UTC
Total Duration:2 hours 30 minutes
Oct 8, 04:35 UTC
Investigating - Some resellers may experience an issue with accessing and managing the reseller control panel located at manage.opensrs.com.

The error displayed is “There was an error communicating with the server”

Thank you for your patience as we investigate this issue
Oct 8, 03:12 UTC
Oct 7, 2021
Resolved - All connections to .Club have been recovered. Issue resolved.

Incident Start Time: 10-07-2021 11:26:00 UTC
Incident End Time: 10-07-2021 13:50:00 UTC
Total Duration: 2 hours 24 mins
Oct 7, 14:11 UTC
Update - The Registry has engaged their engineering team for an investigation. we will provide updates once we have them available.
Oct 7, 12:45 UTC
Investigating - We are experiencing connection issues to the registry. We will provide an update shortly with additional information. Customers will not be able to register and renew domains and will experience connection issues with .Club
Oct 7, 12:09 UTC
Oct 6, 2021
Resolved - Thank you for your patience. We have now identified and resolved the error. All systems are now working as expected.
Incident Start Time: 10-06-2021 07:33:00 UTC
Incident Start Time:10-06-2021 07:41 UTC
Total Duration: 8 minutes
Oct 6, 08:04 UTC
Investigating - Some resellers may experience the following error when clicking the "Domains" link in the reseller panel at manage.opensrs.com.
"Could not complete search request. (#503: Service Unavailable)" resulting searches come back with no results.

We appreciate your patience as we investigate this issue.
Oct 6, 07:33 UTC
Oct 5, 2021
Resolved - All the services have recovered successfully and customers will be able to log in to Webmail.

Incident Start Time: 10-05-2021 20:00:00
Incident End Time:10-05-2021 20:32:00
Total Duration:32 minutes
Oct 5, 20:53 UTC
Investigating - We are experiencing a degradation in service for Hosted Email customers on cluster B( Inbound/Outbound Mail, IMAP, POP). Our Engineering team has been engaged and they are currently investigating the issue.
Oct 5, 20:31 UTC
Resolved - Our engineering team made a configuration change that has resolved the issue. We have confirmed .SG lookups are working as expected now.

Incident Start Time: 10-05-2021 14:14:00 UTC
Incident End Time: 10-05-2021 16:03:00 UTC
Total Duration: 1 hr, 49 min
Oct 5, 19:23 UTC
Update - Our engineering team has confirmed that this issue is intermittent and are still investigating the root cause.
Oct 5, 17:03 UTC
Investigating - We are currently having connection issue with the .SG registry that is impacting registration lookups. Our engineering team is investigating and we will provide updates as they become available.
Oct 5, 15:11 UTC
Oct 4, 2021

No incidents reported.