Cluster A webmail - login/loading
Incident Report for OpenSRS
Resolved
The HostedEmail service has been fixed and Webmail/Pop/IMAP connections have been restored.
Posted Dec 01, 2024 - 21:15 UTC
Update
We are continuing to work on this issue.
Posted Dec 01, 2024 - 20:03 UTC
Identified
Our engineering team continues to work on the issue. Further updates will be provided as they become available.
Posted Dec 01, 2024 - 17:51 UTC
Investigating
Our NoC is aware of subset of of users on Cluster A seeing login or loading issues with Webmail.

They are currently investigating and will provide updates as they come
Posted Dec 01, 2024 - 13:54 UTC
This incident affected: Hosted Email (Cluster A, Webmail).