Reseller Control Panel/API/HRS API

Incident Report for OpenSRS

Resolved

We are happy to report that this incident is now resolved.

Posted May 18, 2019 - 13:12 UTC

Monitoring

A fix has been implemented and we will be monitoring the situation. All services now operational.

Posted May 18, 2019 - 12:00 UTC

Update

We are continuing to investigate this issue.

Posted May 18, 2019 - 10:25 UTC

Investigating

We are currently investigating an issue in regards the following systems:
Reseller Control Panel, Classic Reseller Interface, API/HRS API
Resellers may receive errors when attempting to access the listed systems.
This may also affect registrations, renewals, and management of TLDs
We will update as soon as more information is avaialble.

Posted May 18, 2019 - 09:15 UTC

This incident affected: APIs (OpenSRS API, OpenHRS API) and Control Panels (Reseller Control Panel, Classic RWI, End User Control Panel).