This incident has been resolved and service is back to normal.
Incident Start Time: 11-10-2021 00:20:00 UTC Incident End Time:11-10-2021 01:07:00 UTC Total Duration:47 minutes
Posted Nov 11, 2021 - 03:56 UTC
Monitoring
Services are back and functional at this time. The engineering team failed over services to the secondary cluster to fix the issue. The root cause is still under investigation and further details will be coming.
Incident Start Time: 11-10-2021 00:20:00 UTC Incident End Time:11-10-2021 01:07:00 UTC Total Duration:47 minutes
Posted Nov 11, 2021 - 02:34 UTC
Update
We are experiencing an issue with the Control Panel affecting domain look ups where an error reading 500(read failed) is displayed .
Our engineering team has been engaged to investigate the issue.
Further updates to come.
Posted Nov 11, 2021 - 01:50 UTC
Investigating
We are experiencing degradation of service. We will provide an update shortly with additional information.
Posted Nov 11, 2021 - 01:40 UTC
This incident affected: Control Panels (Reseller Control Panel).