Cluster A - Webmail
Incident Report for OpenSRS
Our engineering team has rolled back an update that causes the issue. The webmail authentication issue has been resolved and the update will be investigated further before being implemented.

Incident Start Time: 02-25-2021 15:42:00 UTC
Incident End Time: 02-25-2021 16:15:00 UTC
Total Duration:33 min
Posted Feb 25, 2021 - 16:39 UTC
We are investigating an issue preventing some users on Cluster A from logging into Webmail and/or sending messages via webmail.

IMAP/POP/SMTP protocols should otherwise continue working as expected

We will provide an update once we have additional information.
Posted Feb 25, 2021 - 15:54 UTC
This incident affected: Hosted Email (Cluster A, Webmail).