Our engineering team was able to identify an out-of-date configuration, corrected it and restarted the service to pick up a new configuration. All connections to the ARI registry have been restored at the moment.
Incident Start Time: 02-20-2021 22:03:00 UTC Incident End Time:02-21-2021 01:34:00 UTC Total Duration:3 hour and 31 minutes
Posted Feb 21, 2021 - 01:56 UTC
Update
The registry has confirmed that they are not experiencing any issues at their end. We have engaged our engineering team to further investigate the issue.
Posted Feb 21, 2021 - 01:29 UTC
Update
We are currently experiencing an issue preventing new orders for .ARI registrations. We are investigating further with the registry and will provide updates as they become available.
Posted Feb 21, 2021 - 00:04 UTC
Investigating
We are experiencing connection issues to the registry. We will provide an update shortly with additional information.
Posted Feb 20, 2021 - 23:40 UTC
This incident affected: Domain Services (Other gTLDs).