Connection issues with the ZACR registry

Incident Report for OpenSRS

Resolved

Our connections with the registry have been restored. The registry had experienced a load balancer issue which has now been resolved.

Incident Start Time: 04-18-2023 10:37:00 UTC
Incident End Time:04-19-2023 10:10:00 UTC
Total Duration:23 hours, 33 minutes.

Posted Apr 19, 2023 - 10:31 UTC

Investigating

We are currently experiencing an incident that is impacting Domains. We are experiencing connection issues with the ZACR registry. We have reached out to the registry to determine the root cause of the outage.
We will provide an update once we know more.

Customers may not be able to register/renew or manage ZACR domains such as .durban.

Posted Apr 18, 2023 - 10:07 UTC

This incident affected: Domain Services (Other ccTLDs).