Incident Date: March 25, 2021
Incident Number: PR-1838
On March 25, 2021 at 6:17 AM ET, we experienced service interruption with Tucows’ Domains and Hosted email platform impacting Webmail in Prod A.
The service interruption was caused due to high volume of traffic causing network congestion.
At 7:20 AM ET, The network congestion subsided and all the services recovered successfully without any intervention.
Tucows is to further investigate the root cause of the issue.
Tucows Engineering Team