Cluster A

Incident Report for OpenSRS

Resolved

We are happy to report all systems are operational.

Posted Jul 08, 2019 - 13:15 UTC

Monitoring

A small subset of customers may have received errors showing "Internal Server Error". This has since been resolved and all users should now be able to access their mailboxes.

We will hold in the monitoring state for the next while and will provide an update to resolve.

Posted Jul 08, 2019 - 13:03 UTC

Investigating

We are investigating an issue for a small sub-set of users on Cluster A. This affects POP/WEBMAIL/IMAP services. Our operations teams have been engaged.

We will provide an update once we have additional information.

Posted Jul 08, 2019 - 12:53 UTC

This incident affected: Hosted Email (Cluster A).