WHOIS Service Interruption

Incident Report for OpenSRS

Resolved

This incident has been resolved.

Posted May 25, 2018 - 21:49 UTC

Identified

Availability of our Whois service for our registrar Tucows Domains Inc., whois.tucows.com, is currently degraded.

We have implemented changes to our Whois service required to comply with the GDPR, and are experiencing technical difficulties. We are working on resolving these issues as soon as possible, so we can resume providing Whois service through our web-based portal as well as port 43.

Posted May 25, 2018 - 14:29 UTC

Update

Our operations team continues to work on resolving the whois.tucows.com disruption issue. Another update will be provided when we have more information.

Posted May 25, 2018 - 08:32 UTC

Investigating

We are experiencing a disruption in our WHOIS service (whois.tucows.com). The issue is being closely monitored.
We will provide more information when it is available

Posted May 25, 2018 - 01:06 UTC

This incident affected: Domain Services (WHOIS).