Cluster A Webmail services

Incident Report for OpenSRS

Resolved

The email services in the cluster are now fully restored.
Thank you for your patience.

Posted May 19, 2020 - 01:44 UTC

Update

Our Operations team continues to work on the email issues on our cluster.
Users may still experience slowness or timeouts.

Posted May 19, 2020 - 01:16 UTC

Investigating

We are investigating an issue affecting some users on our Cluster A while accessing Webmail services. Users might experience slowness or time outs while attempting to connect.
Our operations team has been engaged.
We will provide an update once we have additional information.

Posted May 19, 2020 - 00:06 UTC

This incident affected: Hosted Email (Cluster A).