Cluster B - Delayed inbound mail
Incident Report for OpenSRS
Resolved
This issue is now resolved. Users should no longer experience any delays with their email.

Incident Start Time: 01-20-2021 - 19:02:00 UTC
Incident End Time: 01-20-2021 - 20:11:00 UTC
Total Duration: 1 hour 9 minutes
Posted Jan 20, 2021 - 20:26 UTC
Monitoring
A fix has been implemented to assist with the delayed mail we were experiencing. By increasing some of our backend nodes, users should no longer experience any delayed mail.

We will continue to monitor the situation to ensure services are fully restored.

Next Update: Within 60 mins
Posted Jan 20, 2021 - 20:16 UTC
Investigating
We are currently investigating an issue where some users on Cluster B may experience delayed inbound mail. Our teams are looking into it and we will provide updates as soon as they are available.
Posted Jan 20, 2021 - 19:27 UTC
This incident affected: Hosted Email (Cluster B).
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