Our services have been fully restored. Thank you for your patience during the outage.
Posted Oct 31, 2019 - 15:34 UTC
Monitoring
Our team was able to restore services on cluster B as well as MAC functionality. We will continue to monitor the situation.
Posted Oct 31, 2019 - 14:08 UTC
Update
We continue to investigate the ongoing issues with Cluster B. Users may continue to experience login errors and domain provision/modification problems, as well as the inability to process actions via the MAC.
We thank you for your patience.
Posted Oct 31, 2019 - 13:38 UTC
Investigating
We are investigating an issue preventing some users on Cluster B from logging into Webmail. Also impacting the provisioning/modification of domains/users. Our operations team has been engaged.
We will provide an update once we have additional information.
Posted Oct 31, 2019 - 11:41 UTC
This incident affected: Hosted Email (Cluster B, Webmail).