Payment Processor

Incident Report for OpenSRS

Resolved

This incident has been resolved

Start :11-19-2020 08:10:00 UTC
End:11-19-2020 12:28:00 UTC

Posted Nov 19, 2020 - 12:29 UTC

Update

Our team has been engaged and is working to resolve the payment issue. Reseller account orders using the existing account balance will still work normally.

Posted Nov 19, 2020 - 11:16 UTC

Investigating

We are currently experiencing issues with our payment processor. Resellers may not be able to add funds to their account at the moment using Credit Cards. We will update again as soon as possible.

Posted Nov 19, 2020 - 10:15 UTC

This incident affected: Control Panels (Payment Gateway).