Receiving error when attaching file to new email messages (cluster A)

Incident Report for OpenSRS

Resolved

We have identified and resolved an issue when attaching any file to a new email message when using the Webmail interface. This was effecting Webmail users on cluster A where when attaching any file to the compose email it would fail "File upload failed" This error was active for approximately 57 minutes but has since been resolved by our team.

Start time: UTC 10-15-2020 03:53am
End time: UTC 10-15-2020 04:50am
Duration of downtime: 57 minutes

Posted Oct 14, 2020 - 15:53 UTC