Our engineers have resolved the issue that was causing errors and timeouts when performing Domain renewals and registrations, and control panel/API delays and errors at this time.
Start: 2026-10-03 00:35 UTC. End: 2026-10-04 03:03 UTC.
Posted Oct 03, 2026 - 05:47 UTC
Monitoring
Our engineers have applied a fix in order to resolve the issues being seen at this time. They continue to work on the stability and reliability of the services, and we've moved to a monitoring period at this time.
Further updates as they're provided
Posted Oct 03, 2026 - 03:40 UTC
Update
Clients may currently experience errors and degraded performance when attempting to use the Reseller Control Panel (RCP), or when attempting to interact with the OpenSRS API. Domain renewals and registrations are affected as well.
Our engineers are engaged and working the issue.
Posted Oct 03, 2026 - 01:36 UTC
Investigating
We are investigating reports of degraded performance affecting OpenSRS API.
We are seeing errors and timeouts when performing Domain renewals and registrations.
Posted Oct 03, 2026 - 00:50 UTC
This incident affected: APIs (OpenSRS API) and Control Panels (Reseller Control Panel, Classic RWI).