This issue has been resolved by our engineering team after importing the new Sectigo server certificate into our local Keystore.
Incident Start Time: 12-07-2020 00:10:00 UTC Incident End Time:12-07-2020 16:14:00 UTC Total Duration:15 hours 50 minutes
Posted Dec 07, 2020 - 17:17 UTC
Update
The vendor has updated their expired certificate however we are still receiving an error message. The engineering team is currently investigating the issue.
Posted Dec 07, 2020 - 16:16 UTC
Update
We are still working with Sectigo for updates on this issue, at this time Sectigo SSL orders may not be able to be processed. Your continued patience is appreciated.
We will continue to monitor and provide updates as they come.
Posted Dec 07, 2020 - 02:19 UTC
Update
Our engineers have opened up a ticket with Sectigo to further investigate. Users may experience issues with ordering Sectigo SSLs for the time being.
We will provide updates again when we have more details from Sectigo.
Posted Dec 07, 2020 - 01:33 UTC
Update
We are experiencing a degradation of service with Sectigo. Our engineers suggest possible connection issues with Sectigo servers at the moment. We will continue to investigate and provide updates shortly.
Posted Dec 07, 2020 - 00:50 UTC
Investigating
We are experiencing degradation of service. We will provide an update shortly with additional information.