Multiple ePAG TLD connections timing out
Incident Report for OpenSRS
We are very sorry for the disruption. Everything is now back to normal. Thank you for your patience.

Incident Start Time: 03-27-2021 05:00:00 UTC
Incident End Time: 03-27-2021 12:06:00 UTC

Total Duration: 7 hours 6 minutes
Posted Mar 27, 2021 - 12:30 UTC
Our efforts to isolate the problem are ongoing. Your patience is greatly appreciated.
Posted Mar 27, 2021 - 11:18 UTC
We are continuing to investigate this issue.
Posted Mar 27, 2021 - 08:45 UTC
We are currently experiencing an incident that is impacting Domains, (EPAG, RAs, OpenSRS). Multiple EPAG ccTLD connections are timing out for at least the OpenSRS registrar. This is believed to be between Epag and the registries, so it may be impacting Epag directly as well. It is unknown how many TLD connections are down. This issue would have started at the end of the maintenance. Multiple teams are currently engaged to investigate the issue.
We appreciate your patience and will update you when we have more information.
Posted Mar 27, 2021 - 08:14 UTC
This incident affected: Domain Services (Core ccTLDs, Other ccTLDs).