Hosted Email Webmail login failures (Cluster A)

Incident Report for OpenSRS

Resolved

Our team has resolved the Webmail login issue on cluster A.

Total time: 1 hour 22 minutes
Start time: 07-11-2022 10:45:00 UTC
End time: 07-11-2022 12:07:00 UTC

Posted Jul 11, 2022 - 10:56 UTC

Update

Hostedemail users on cluster A may experience login errors when logging into the Webmail interface. Our team is investigating.

Posted Jul 11, 2022 - 09:23 UTC

Update

We are continuing to investigate this issue.

Posted Jul 11, 2022 - 09:19 UTC

Investigating

We are experiencing degradation of service. We will provide an update shortly with additional information.

Posted Jul 11, 2022 - 09:15 UTC

This incident affected: Hosted Email (Cluster A).