Systemdns and Shopco Nameservers

Incident Report for OpenSRS

Resolved

This issue is now resolved
Posted Dec 02, 2019 - 14:21 UTC

Monitoring

We have implemented a fix for the Nameserver issue which has restored functionality. All DNS services should now be back online.

We will monitor the issue to ensure the problem has been resolved
Posted Dec 02, 2019 - 13:26 UTC

Update

Our investigations continue in the Nameserver issue.

Updates will be provided as soon as they are available
Posted Dec 02, 2019 - 13:17 UTC

Investigating

We are currently investigating an issue where some Systemdns.com and Shopco.com nameservers fail to respond to queries.

Next Update at 1:10 PM UTC
Posted Dec 02, 2019 - 12:41 UTC
This incident affected: DNS (SystemDNS).