Cluster A - Email Service

Incident Report for OpenSRS

Resolved

We are marking this incident as resolved as have confirmed that all the email services in our cluster are now stable and functional.

Posted Mar 15, 2019 - 16:57 UTC

Monitoring

We are happy to report that the IMAP/POP along with Webmail services are now functional along with inbound and outbound email. We will be keeping the status open in the monitoring state.

Posted Mar 15, 2019 - 16:24 UTC

Identified

Our Operations team have identified the core problem and are actively working towards a resolution.

We will provide another update once we have additional information.

Posted Mar 15, 2019 - 16:12 UTC

Investigating

Our operations team is working to address an issue with our email service on Cluster A. During this time, Webmail, IMAP/POP connections and incoming/outgoing mail may be affected.

We will provide an update once we have additional information.

Posted Mar 15, 2019 - 15:27 UTC

This incident affected: Hosted Email (Cluster A).