Hosted Email
Incident Report for OpenSRS
The issues seen earlier have not returned. This issue is resolved.

Incident Start Time: 08-14-2022 20:50:00 UTC

Incident End Time: 08-14-2022 21:18:00 UTC

Total Duration:28 minutes
Posted Aug 15, 2022 - 02:14 UTC
The issue that was present at the onset of this incident was identified and has since abated. Our engineering team will continue monitoring state for the time-being. Customers on cluster B may now be able to access hostedemail services once again.
Posted Aug 14, 2022 - 20:38 UTC
Our Hostedemail services have been impacted (Prod B, IMAP, Webmail). Our Engineering team is currently investigating. We will provide further updates once more information becomes available. Customers on cluster B will be unable to sign into webmail or utilize email services.
Posted Aug 14, 2022 - 20:23 UTC
We are experiencing degradation of service. We will provide an update shortly with additional information.
Posted Aug 14, 2022 - 20:09 UTC
This incident affected: Hosted Email (Cluster B, Webmail).