API Timeouts

Incident Report for OpenSRS

Resolved

The systems are stable and we are solving this incident.
Posted Oct 01, 2026 - 12:53 UTC

Update

Services have been stable for approx ~1 hour.
We are monitoring the situation closely to ensure continued stability.
Posted Oct 01, 2026 - 11:48 UTC

Monitoring

The systems are recovering slowly.
Our team is currently monitoring the situation closely to ensure continued stability.
Posted Oct 01, 2026 - 10:34 UTC

Identified

We are still experiencing connectivity issues across the Classic Interface, the New Reseller Interface, and the API. Our engineering team has identified the root cause and is actively working on a resolution.
Posted Oct 01, 2026 - 09:39 UTC

Update

We are currently experiencing issues with reseller control panel slowness and API connection failures.
Our engineering team is working on this issue. Please wait for further updates.
Posted Oct 01, 2026 - 08:36 UTC

Investigating

We are currently experiencing issues affecting API.
During this time, customers may experience slowness or connection failures while making API calls.
Posted Oct 01, 2026 - 07:53 UTC
This incident affected: APIs (OpenSRS API) and Control Panels (Reseller Control Panel, Classic RWI).