Outbound mail delivery

Incident Report for OpenSRS

Resolved

There have been no additional issues since the last update. The delays have cleared up and the issue has been resolved.

Posted Sep 14, 2018 - 13:54 UTC

Monitoring

Our operations team has adjusted filtering for outbound mail on both clusters. Monitoring will continue until delays have fully subsided.

Posted Sep 14, 2018 - 13:26 UTC

Investigating

We are investigating a potential issue with sending mail through both cluster A and B, for Hostedemail. Users may experience slowness or an error when sending emails. Our operations team has been engaged.

Posted Sep 14, 2018 - 12:39 UTC

This incident affected: Hosted Email (Cluster A, Cluster B, Webmail).