Resolved -
Thank you for your patience. Our engineers have now resolved the domain lookup failures with OpenSRS. All systems are good.
Start time 21:48 UTC
End Time 06:46 UTC
Oct 11, 07:03 UTC
Update -
We are still investigating the Domain Lookup Services issues.
The Reseller Control panels are back up and we are monitoring.
Our Engineers are actively working on the issues.
Oct 11, 05:42 UTC
Update -
Domain Lookup Services have degraded again, team is investigating, along with the Reseller Control panels.
Users will experience errors/timeouts when attempting to interact with domain lookups, and the Reseller Control panels
Our Engineers are actively working on the issues.
Oct 11, 05:15 UTC
Update -
Services have mostly recovered, we are currently monitoring for intermittent failures and slowness noted for some customers.
Oct 11, 03:56 UTC
Update -
We are still seeing some issues with ccTLD lookups.
NoC engineers are still working on the issue and will provide updates as they get them.
Oct 11, 03:45 UTC
Monitoring -
A fix has been applied at this time, and we're monitoring the ongoing status.
Further updates to come as they're released.
Oct 11, 02:54 UTC
Update -
NoC engineers continue to investigate the issue that's ongoing.
They've narrowed down the issue and are focusing their attention.
Further updates as they're released.
Oct 11, 01:27 UTC
Update -
Our engineers are still working on the issue, with domain lookups and will provide updates as they come.
Oct 11, 00:13 UTC
Update -
We're still seeing domain lookup errors at this time.
Our engineering team is still actively investigating this issue.
Further updates to follow.
Oct 10, 22:34 UTC
Investigating -
We're seeing domain lookup failures with OpenSRS. Our engineering team has been engaged and is actively investigating.
Oct 10, 21:48 UTC