System Status
Identified - We are experiencing problems provisioning new DENIC domain names due to Nameserver checks failing, the registry has acknowledged this issue and we are investigating the matter with them. We will update you as soon as we have more information.
May 24, 18:15 UTC
Update - Our engineers have been in contact with DENIC as we continue to investigate the cause of the outage. Nameserver checks may continue to fail at this moment.

Thank you for your ongoing patience.

May 24, 17:53 UTC
Investigating - We are experiencing problems provisioning new DENIC domain names due to Nameserver checks failing, we are investigating the issue now. We will update as soon as we have more information.
May 20, 19:39 UTC
Domain Services Operational
Core gTLDs ? Operational
Core ccTLDs ? Operational
Other gTLDs ? Operational
Other ccTLDs ? Operational
Premium Names ? Operational
WHOIS ? Operational
APIs Operational
OpenSRS API ? Operational
OpenHRS API Operational
Email API ? Operational
Hosted Email Operational
Cluster A Operational
Cluster B Operational
Webmail Operational
Control Panels Operational
Reseller Control Panel Operational
Classic RWI ? Operational
End User Control Panel Operational
Storefront Operational
Payment Gateway ? Operational
DNS Operational
SystemDNS Operational
Domain Forwarding Operational
SSL ? Operational
Reseller Support ? Operational
GoMobi Operational
System Messaging ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Nominet Registry Maintenance May 26, 10:00-11:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on May 20, 14:42 UTC
.TV, .CC, & .Name Registry Maintenance May 26, 21:00 - May 27, 01:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on May 10, 16:51 UTC
.SG Registry Maintenance May 29, 16:00 - May 30, 00:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on May 10, 16:52 UTC
.ORG, .NGO, & .ONG Registry Maintenance May 31, 11:00 - Jun 1, 03:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on May 10, 16:59 UTC
.SE/.NU Registry Maintenance Jun 8, 19:00 - Jun 9, 00:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on May 10, 17:01 UTC
GMO Registry Maintenance Jun 21, 02:00-04:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on May 10, 17:10 UTC
Nominet Registry Maintenance Jun 21, 05:00-08:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on May 20, 18:29 UTC
GMO Registry Maintenance Jun 23, 02:00-04:00 UTC
During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

Posted on May 10, 17:11 UTC
Digicert Maintenance Aug 7, 04:00-06:00 UTC
Digicert is undergoing infrastructure-related maintenance.

Customers may be unable to order or renew certificates during this period.

Posted on May 10, 20:47 UTC
On Tuesday September 27th, our registrar partners Ascio will take their production system offline between 19:00 - 20:00 UTC / 20:00 - 21:00 CET while they conduct scheduled maintenance work.

During this period orders for ccTLDs in the OpenSRS system that are managed through Ascio will not be processed.

Posted on May 17, 13:56 UTC
On Tuesday November 29th, our registrar partners Ascio will take their production system offline between 19:00 - 20:00 UTC / 20:00 - 21:00 CET while they conduct scheduled maintenance work.

During this period, orders for ccTLDs in the OpenSRS system that are managed through Ascio will not be processed.

Posted on May 17, 13:59 UTC
Past Incidents
May 25, 2022

No incidents reported today.

May 24, 2022

Unresolved incident: .DE/DENIC Nameserver checks failing.

May 23, 2022
Completed - The scheduled maintenance has been completed.
May 23, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 16:01 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

May 10, 16:49 UTC
May 22, 2022
May 21, 2022

No incidents reported.

May 20, 2022
May 19, 2022
Resolved - Our hosted email engineering team has restarted services with overloaded connections. We have now stabilized cluster B mail flow, this incident is now considered resolved.

Incident Start Time: 05-19-2022 16:38:00
Incident End Time:05-19-2022 17:55:00
Total Duration:1 hour 17 mins

May 19, 18:36 UTC
Investigating - We are currently experiencing an incident that is impacting Hostedemail, (Prod B, Inbound/Outbound Mail). A subset of customers on prod B are experiencing inbound delays. HostedEmail Engineering along with the Network Engineering team are already investigating the root cause.
May 19, 17:24 UTC
Completed - The scheduled maintenance has been completed.
May 19, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 19:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

May 10, 16:30 UTC
May 18, 2022
Resolved - The login issues are now resolved. All services back to normal on the Cluster A Email Admin Tool (MAC).

Incident Start Time: 05-18-2022 02:00:00 UTC
Incident End Time: 05-18-2022 04:36:00 UTC
Total Duration: 2 hour 36 minutes

May 18, 05:07 UTC
Investigating - We are investigating an issue preventing users on Cluster A from logging into the Email Admin Tool (MAC). Regular Email services are unaffected. Our engineering team has been engaged.

We will provide an update once we have additional information.

May 18, 03:42 UTC
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Resolved - Our engineering teams will continue to restart affected HRS nodes with pooled services. Please note HRS was back to normal operation as of 03:35 PM. We are marking this incident as resolved.

Incident Start Time: 05-13-2022 17:32:00
Incident End Time:05-13-2022 19:35:00
Total Duration:2 hours, 3 minutes

May 13, 20:11 UTC
Monitoring - Our engineering teams have successfully restarted HRS services, we are now in a monitoring stage to ensure stability.
May 13, 19:40 UTC
Update - Our engineers are currently working to failover and restart backend HRS systems and services. We will continue to update as the situation develops.
May 13, 18:59 UTC
Investigating - We have reports of HRS customers experiencing API failures. Our engineers are currently investigation. Further updates will be provided.
May 13, 18:09 UTC
May 12, 2022
Completed - The scheduled maintenance has been completed.
May 12, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 15:00 UTC
Scheduled - During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLD's, please look the registry up in the following spreadsheet:
http://opensrs.help/chart

May 10, 16:24 UTC
May 11, 2022

No incidents reported.